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at Water Tower Place, 160 E Pearson St, Chicago, IL, 60611, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our stay just started and the customer service has been exceptionally lack luster. At best. We purchased a certificate for a ONE night stay at a charity golf event in Bloomington, Il this summer(Els for autism). My wife and I take a trip to Chicago every year to celebrate the holidays without our children so it worked out perfect. I emailed the correct people as stated on the certificate and requested the one night to be on Friday December 9th. When I received he email back i was surprised to see that we were booked for Two ... read more
Always 5 star, hotel, food, service is all top of the line. � thank you for a great tree lighting weekend!
The Ritz-Carlton, Chicago has a 4.6 star rating with 3,052 reviews.
The Ritz-Carlton, Chicago is closed now. It will open on Monday at 9:00 a.m.
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