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The Residences at Eastern Market
- Apartments
- Washington, DC
About this business
Location details
777 C St SE, Washington, DC, 20003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible Experience I had horrible experience with this leasing office. They advertised an apartment online and were very persistent about me filling out an application after I toured. I filled out the application and submitted a deposit for the apartment. I then started hearing conflicting information from them regarding the move in date. They finally contacted me and told me that the current tenant did not want to move so they were not going to honor my rental deposit agreement. Instead, they offered a different apartment ... read more
Business response:
Greetings Kris, We deeply apologize about your experience during the application process. We understand and agree the situation of the current resident withdrawing their notice was unfortunate and we detailed we could have taken the lengths of legal action to enforce the notice while also offering the different apartment to you, but as mentioned this would have still put you beyond your preferred move in date. Therefore, we offered to not only refund the hold fee for your home but the application fee as well since we were li... read more
My tour was awesome! This community is so beautiful. Office staff is amazing and super helpful. I would give them 10 stars if I could.
Business response:
We strive to deliver an excellent experience, and are glad you found this to be the case. We sincerely thank you for the positive review, and look forward to seeing you again soon!
You will love the staff! After visiting the property for the first time yesterday I was immediately impressed by the apartment’s staff! Samnang as well as the concierge team Michael and Robert were all helpful and attentive. They thoroughly answered all questions I had about navigating the property. I absolutely love how they make the environment feel like “home.” The staff are super familiar with residents and even know their dog’s names! Last note *** for those worried about their COVID regulations their are hand sanitizin... read more
Business response:
Hello! Thank you so much for providing us with feedback on your experience here! We really appreciate your positive review . Both Robert and Michael are an asset to us here, and we thank you again for recognizing them. We always strive to provide top quality service to every resident and guest. We are so thrilled to hear that you have enjoyed your experience here at The Residences at Eastern Market! All the best, The Residences at Eastern Market
Amazing Service! Love the concierge team! They were so kind and helpful to me during my whole visit. I would definitely feel taken care of living here.
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Wonderful development! I've really enjoyed the two months that I've lived here. Even a move that goes well is stressful but the 777 staff helped make it painless. The building manager is top notch which is reflected in the team she assembled--they are warm and welcoming to a person. The residents are friendly and the neighborhood is hard to top--it's more peaceful than I thought it would be. The Eastern Market Metro has 3 different lines and various buses stop out front on Pennsylvania Avenue. The Trader Joe's downstairs and... read more
Business response:
We strive to deliver an excellent experience, and are glad you found this to be the case. Please let us know if we can do anything to make your stay here with us more enjoyable.
Frequently asked questions about The Residences at Eastern Market
How is The Residences at Eastern Market rated?
The Residences at Eastern Market has a 4.9 star rating with 241 reviews.
When is The Residences at Eastern Market open?
The Residences at Eastern Market is closed now. It will open tomorrow at 9:00 a.m.
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