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The Point at Crofton
- Apartments
- Crofton, MD
About this business
Location details
1623 Parkridge Circle, Crofton, MD, 21114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 6:00 p.m. | |
| Tue | 09:00 a.m. to 6:00 p.m. | |
| Wed | 09:00 a.m. to 6:00 p.m. | |
| Thu | 09:00 a.m. to 6:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Verified Renter This community have a home feeling and has been very welcoming and supportive. It has been very comfortable to live in as well as quiet. Some of my neighbors have been a little noisy but overall good
Business response:
Curtis, it is our goal to be as supportive as possible toward our residents to ensure the most welcoming environment, so it is delightful that you feel our team has followed through on this and has made you feel at home. We are open to discussing any of your concerns as well, so please feel free to let us know if you wish to discuss the topic of noise levels in the community further. Thank you for your kind words and high rating!
Verified Renter So far I am loving Arrive Crofton! The office staff has been very friendly and helpful and my apartment is amazing. I had a couple maintenance requests that had to be completed upon moving in and the maintenance crew completed both in a timely manner and left everything very clean.
Business response:
Savannah, we love having you as a resident thus far! Thank you for letting us know that our team has been prompt and professional with your work orders. We strive to provide excellent customer service, and it feels good to know that we are getting things right.
Verified Renter Overall, a good experience. There have been a lot more maintenance or administrative issues than I am accustomed to. However, staff have been quick to respond and resolve.
Business response:
Ashley, it is important to us that we address your concerns as quickly as possible so as to provide a positive environment for you that is comfortable and convenient. That said, we are sorry to hear about your trouble with maintenance and administration, but we are truly grateful that our team has been diligent in finding a resolution. If you need anything else in the future, please feel free to let us know and we would be pleased to assist!
Verified Renter My experience has been great thus far! The community is quiet and clean all the time. The staff have been nice and courteous. The neighbors are pretty friendly as well.
Business response:
How lovely to hear that our community has been pleasant for you in so many ways! We are happy that our peaceful environment and welcoming team benefit your residency and that your neighbors have treated you kindly. We are always excited when we hear that our residents are respectful toward one another. Please feel free to let us know if you need anything as you settle in!
Verified Renter The staff and maintenance are amazing and I’ve never had an issue. It’s definitely worth the cost with all the amenities. If I could, I would definitely renew.
Business response:
LaShay, thank you for recommending us to others! It is fantastic to hear that our team has been so helpful to you, and we hope you continue to enjoy our wonderful amenities.
Verified Renter I love meeting new neighbors at the community events hosted by our leasing office. Interacting with the office team on a social level is a breath of fresh air!
Business response:
Angela, thank you for taking the time to share your excellent remarks. We are so happy to hear that you have enjoyed our welcoming social events and the attentive team members that work so hard on them. Your support means a lot!
Verified Renter Very nice place, just wish the upper floors were more accessible to handicap people. I have a couple family members who wouldn’t be able to make it up the stairs to my place.
Business response:
Rob, thank you for your feedback about our accessibility. We strive to create a welcoming environment for all our residents and want to help. If you would like to discuss how we may improve our community, please do not hesitate to call or email us.
Verified Renter The grounds are beautiful and the cleaning is good. The apartment is very helpful to me because it is handicapped. I enjoy seeing people walk by with their dogs.
Business response:
Kathleen, we appreciate your awesome review. It means a lot to us to know how pleased you are with our beautiful communal grounds and comfortable apartment homes. Thank you for choosing us!
Verified Renter My move process was great, staff very helpful. Erica inform regularly where we were in this process and what we needed to to avoid any delays. I really appreciate awesome service ! Thanks
Business response:
Arron, we are overjoyed to hear that you had no problems with your move-in process! Thank you for sharing your appreciation for Erica and the rest of the team.
Frequently asked questions about The Point at Crofton
How is The Point at Crofton rated?
The Point at Crofton has a 4.2 star rating with 238 reviews.
When is The Point at Crofton open?
The Point at Crofton is closed now. It will open tomorrow at 9:00 a.m.
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