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The Pet Warehouse

3.7

About this business

We are a premier pet shop offering a great variety of pet foods & pet supplies. We sell live pets including puppies - registered & mixed, kittens - registered & domestic, rabbits, guinea pigs, ferrets, replies, fish -fresh & saltwater, birds & more. Locally owned & operated we have over 23 yaers combined professional experience we bring to our friends & community. We offer grooming by appointment Monday thru Saturday or by special appointment. Call today! 

Location details

1250 Western Boulevard #D, Ste D, Jacksonville, NC, 28546, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.71,633 reviews
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amanda's profile image
a year ago

Nothing but thieves and liers I have recently puchaced a puppy from these people. I originaly bought a cocer spaniel. I was buying this dog for my family expecially my two small children. Before buying the puppy we had a lot of questions. My main concern was if this dog would be good for my children. The staff assured me that this puppy and breed would be great. so we bought her. Then after 8 days of owning the dog she visiously atacked my 3 year old for no reason at all. then bit my husband when he pulled the puppy off of m... read more

Ladonna's profile image
a year ago

a satisfied customer This store has very polite and helpful employees. I have a ferret that I bought from them almost 4 years ago. I have been taking her there almost weekly to have her nails trimmed. They don't require me to make an appointment to do it, and it doesn't matter when I get there, as long as I get there before it closes at night. There has been 2 occasions where my ferret had an accident on the way to the store and they didn't mind bathing her for me, and with a reasonable fee. I asked if I needed to pay for th... read more

Meg's profile image
a year ago

Sick Puppy My husband and I recently bought a puppy from this establishment. I was skeptical at first because our first dog was purchased from a reputable breeder who warned us about pet store purchases, but we were assured these dogs were also from local breeders and not puppy mills and were very well taken care of. Well, we decided to go for it because I could hardly stand the sight of those poor puppies in those disgusting cages. When we bought our dog he seemed fine for about 24 hours, but by day 2 he was having severe b... read more

Claire's profile image
a year ago

Always Professional,Knowledgable, CARING & HELPFUL!!!! When I noticed the FALSE, slanderous opinions mentioned in Denna M's review, I just had to speak out and voice my very positive experiences and remarks.The management and sales people at Pet Warehouse have always been very knowledgeable and eager to help me.Since moving to this area over 2 years ago, I have taken my "high fear" Shih-tzu regularly to their groomer. I did ask about the collar used to restrain "Misty" and was told, "It is a humane collar used by trainers & ... read more

Aubrey's profile image
a year ago

Pet Warehouse not recommended for small animals. I dont recommend the Pet Warehouse for purchasing small animals. I purchased an adorable baby female guinea pig three weeks ago and it died three days ago. Im a previous cavy owner and took exceptional care of the critter and she turned out to be very sick and died. I researched and turns out she was sick before we purchased her. Im only glad that she died with me instead of in a pet store. As consumers, we are supposed to be able to trust pet stores in knowing that the animal... read more

Meredith's profile image
a year ago

DON'T BUY THERE ANIMALS! THERE ALL SICK I jus recently bought a kitten from pet warehouse, in Jacksonville, NC and there prices are outragoues espically for a kitten.. the are making a pretty penny off your love for animals.. but anyways so grand total i paid almost 80$ for this cat.. last night about 10pm I head the kitten puking.. I was like WTF??? i took a closer look and it was puking up food, theese long white worms, and BLOOD! I felt so bad fer the cat... but I feel so stupid fer wasting my money at the same time.. i'm... read more

Heather's profile image
a year ago

RUDE employees: I've lived in Jacksonville since 2006 & frequently visit Pet Warehouse because my daughter & I love to visit with the animals. Today we were going in (I'm watching a friend's kid) & opened the door for the two girls to come in, the door was open maybe 10 seconds & the woman at the cash register turns to me and yells "PLEASE SHUT THE DOOR, ITS COLD". I told her I was holding the door open for the 2 little girls & went on. As we were getting ready to leave the FAT AS* lady that was standing by the register was ... read more

brittany's profile image
a year ago

Great Store I don't understand all the negativity. My husband and I bought a Golden from this place about 6 months ago and we paid 600 for her. She is amazing!! The staff has its moments but what place doesn't? And considering individuals who have no intentions of buying an animal are always harassing the animals and letting their children play with them I would be pretty pissed too. ITS NOT A PETTING ZOO!! Their puppies are in good condition and so are their kittens. They are well fed and healthy. I would highly recommend t... read more

Kristen's profile image
a year ago

A Wonderful Place I don't know what is wrong with all you people leaving negative comments. My mother has been the main manager at this store for 12 years now, and I've worked there myself. Yeah, the owner may like money, but you know what, it's a private business, not a franchise so it's not like he can make money off of selling you people stuff for really cheap. They have to stay open somehow. For those of you who love to complain about the "poor service," let me explain something to you. If you had to stand there day afte... read more

Frequently asked questions about The Pet Warehouse

How is The Pet Warehouse rated?

The Pet Warehouse has a 3.7 star rating with 1,633 reviews. 

When is The Pet Warehouse open?

The Pet Warehouse is closed now. It will open on Monday at 9:00 a.m. 

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