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The Park at River Oaks
- Apartments
- Houston, TX
About this business
Waiting for you to make it home - this Greystar professionally managed community offers a mixture of comfort, style, and convenience. With an intriguing list of attractive amenities and features, we are committed to an exceptional standard of living. Contact us today to find your next perfect home!
Location details
3121 Buffalo Speedway, Houston, TX, 77098, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 11:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter We've been here for 6 years because we love the location, but the quality is going down. The sign used to say luxury leasing, but now it says apartment living. They force you to pay for valet trash service even if you don't want or need it. The security gate used to be great, but then everyone and anyone can just go in if one person's entering. The staff and maintenance employees are really nice, and they try their best to help!
Business response:
Thank you for taking the time to leave us a review. We regret to hear that you are displeased with your recent experience with us. We understand that it has been an inconvenience with the garage being renovated and now the community is undergoing renovations, however, we are super excited about how our community is going to look afterwards. We appreciate everyone's patience while these renovations are being made. We have recently sat down with our gate attendant company and reviewed policy and procedures that the attendants ... read more
Verified Renter At the Park at River Oaks the community is very quiet and peaceful. The staff is very professional and I am enjoying my time here.
Business response:
Thank you so much for taking the time to leave us a review. We are so happy to have you as a neighbor!
Verified Renter My experience with the maintenance workers has always been positive. They do their jobs quickly, politely, clean up after themselves and leave.
Business response:
Thank you for taking the time to leave us a review. We appreciate the kudos for our maintenance team. If there is anything that we can do to earn that extra star, please let us know. Thanks for being part of our community!
Verified Renter Excellent maintenance service. Timely, courteous and reliable!
Business response:
Thank you for the great review! We really are proud of our maintenance team. They strive each and every day to make sure our residents are taken care of and happy. Thank you for being a part of our community.
Verified Renter Overall, we are very pleased with Park at River Oaks. Excellent leasing staff, management and maintenance. We love having the added security of a gate guard. And the location is great!
Business response:
Thank you for taking the time to leave us a review. If there is anything that we can do to earn that extra star, please let us know. Thanks again!
Verified Renter It’s a pleasant community to live in and they do nice things for renters like happy hour etc.
Business response:
Thank you for the 5-star review. We appreciate you being a part of our community!
Verified Renter A friendly, welcoming diverse apartment community in the heart of all the city has to offer. Grounds and the pool area are well maintained by competent friendly staff.
Business response:
Thank you so much for the 5-star review. We really do have a wonderful community with great residents. Thank you for being a part of it!
Verified Renter I am comfortable here because of the great residents. But I am tired of constant leaks, crumbling hallway ceilings, and little issues with my refrigerator and my washing machine. I have not turned in the washing machine issue...no hot or warm water because they have already told me no hot water for washing. The staff here does the best they can. I like them and the maintenance crew. I am paying for an "upgraded apartment," but it was upgraded over 10 years ago. Trim and cabinets are cracking and dirty because... read more
Business response:
Sally, I have reached out to you via email regarding the issues that you mentioned. Your washing machine should have the ability to wash using warm and hot water. If the warm and hot water options are not working, then we need to get that fixed for you ASAP. As you know, we are currently working on making repairs to the entire community, which will resolve the issue with the leaks and stucco cracking. We are very excited about all of the renovation projects happening in our community, and we appreciate your patience while th... read more
Verified Renter Good location and quality - price for living in Houston.
Business response:
Thank you for the review. If there is anything that we can do to earn that extra star, please let us know.
Frequently asked questions about The Park at River Oaks
How is The Park at River Oaks rated?
The Park at River Oaks has a 4.3 star rating with 305 reviews.
When is The Park at River Oaks open?
The Park at River Oaks is closed now. It will open tomorrow at 10:00 a.m.
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