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7710 NE Vancouver Mall Dr, Ste B, Vancouver, WA, 98662, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Jessica S****** was a pleasure to work with in getting my account set up and registering my vehicle. AAAAA+++++
Business response:
Thank you for your review *******!
Dave S***** is excellent at providing professional and quick service when it comes to maintenance repairs!! Appreciate all his hard work!!
Business response:
Thank you for your review ******
I have been a renter with TMG for over year and a half. Today I had an issue with my smoke detectors continuing to sound off. I called TMG around 4:30pm and they scrambled to find someone that could help. Daniel ***** happened to come in the office and offered to come all though way from Vancouver, WA to the higher side of Beaverton, OR on his day off to come help me with my issue. He was polite, courteous, and waited around to make sure that the smoke detectors were working properly before leaving. I am very appreciative of... read more
I am really grateful that I was able to rent through this wonderful property management company - TMG Northwest. Vancouver WA office seems to accumulate the best of the best people. Their customer service is always above expectations. Anyone I encountered or had interaction with, from clerks to technicians and property managers, was very professional, polite, efficient, super friendly and super helpful. I am with them for the second year already, and it has been my best rental experience ever so far. My most recent experienc... read more
Business response:
Thank you for your review ****! We're lucky to have *** as part of our team.
Ms Marina S.? of Association Management Services NW company excelled in customer service. Patiently understood home owner questions / concerns and resolved the issue very quickly. Keep up the good work Ms Mariana. Regards****** ******
Business response:
Thank you for your review ******! We're lucky to have Marina as part of our team.
Dorene from maintenance has really been amazing. She assisted us with combining maintenance requests into fewer trips and ensuring qualified technicians were dispatched promptly. She is a big part of what is positive about renting from TMG.
Not a big fan of The Management Group from the beginning but the experience with Eric at stonebridge has given me hope. To get treated like a real person and not just a number, truly brings a new appreciated value to your company. Still undecided on what I want to do as far as renting but he has made it a difficult choice to want to go elsewhere.
Today i had the annual maintenance survey and they sent a very friendly man, Rob de Soto, he answer all the questions that i had an kept me inform of everything that he was doing, so far the staff has been very nice to us. Thank you!
I was able to get good response under a tight timeline. Although I am not a huge fan of the extra HOA requirements and paperwork required to replace a roof, I am very happy that Nichole was able to expedite the process for myself and six other homeowners needing to have roof replacement work.
Business response:
Thank you for your review *****! We're lucky to have Nichole as part of our team.
The Management Group Inc has a 4.6 star rating with 380 reviews.
The Management Group Inc is closed now. It will open on Monday at 9:00 a.m.
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