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The Management Group, Inc. (TMG), founded in 1985 by President, Carmen Villarma, is a full-service property management company. Today, TMG is a family with multiple divisions that provide property management, sales and maintenance services to single family homes, multifamily units, community associations, commercial properties. With a staff of 120+, we manage over 14,000 residential units in Washington and Oregon. TMG's corporate headquarters is located in Vancouver, Washington with branch offices in Portland, Oregon, Salem,... read more
7710 NE Vancouver Mall Dr, Ste B, Vancouver, WA, 98662, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 4:00 p.m. | |
Sun | Closed |
Hesitant in trusting this company after seeing some of the reviews. My experience with one of their managers on site at Stone bridge turned my thoughts around and I can see the pure professionalism that they bring to the table. Renting from them soon.
Business response:
Thank you for your feedback! We are working hard to continually improve our services.
I wanted take a moment to thank Ashlee West of TMG Vancouver, WA! We had a large move out bill after living in our apt for three years. Ashlee helped us with a payment plan, and was more than understanding and professional when I lost my job during this process. The positive attitude in her communication and understanding helped me to get our balance paid off. Thanks Ashlee W***!
Business response:
Thank you for your review. We are glad that Ashlee was able to help you and we wish you the best of luck.
I am a property owner and have used TMG as my manager quite sucessfully. I had a 6 month very unprofessional experience with another company prior. I looked for good referrals for a new one and have been very satisfied. Currently I work with Julie. She has a great relationship with my tenant. Communicates promptly and easily with me about all things concerning my property. Good folks and I have not had a bad experience with them at all.
Business response:
Thank you for the kind words! Julie is a great addition to our team and we are glad that you have had an excellent experience with her.
I have been consistently pleased with the service of the TMG Maintenance Department. They have always exceeded my expectations. Dorene has been great to work with and eager to solve whatever problems may arise. Dave was dispatched this week to fix a variety of minor issue from gutters to bathtub repairs. He was friendly and professional and I was really impressed with his problem solving skills. He was on time worked quickly and finished everything we needed and then some:) I just renewed my lease and feel great about having... read more
Business response:
Thank you for your review, ****! We are glad to have you back for another lease term and are happy that we have been able to provide you with excellent service.
TMG is a great management company, and I would highly recommend them to anyone looking for a top-notch company with which to form a partnership. Our HOA has used TMG’s services since our condos were built in 2004. On top of the day-to-day help they’ve given us, they also helped us navigate a highly-charged situation a couple years ago where we had to decommission all our pipes and install a whole new system. It was a difficult situation because it involved a lot of inconvenience to our homeowners, as well as a huge extra exp... read more
Business response:
Thank you for the kind words! We are glad that we were able to help you and your HOA and that Lynn and Leslie are awesome to work with.
I am a real estate broker and thus I work with lots of HOA management companies. I was very pleasantly surprised at the personal service I received from Kelly C****** at The Management Group. They were in the middle of taking over management from another company and those transitions are always very challenging. Kelly went out of her way to get my clients the one page that was missing in order for the transaction to proceed smoothly. Thank you Kelly, you shine. Sue C****** Windermere Bridgeport Realty Group
Business response:
Thank you for the feedback. We appreciate you taking the time to leave a review for Kelly.
Nichole L**** has been amazing! She is very professional and always responsive to questions. Thanks for providing outstanding service.
Business response:
Thank you for the feedback! We love having Nichole on our team and are glad she was able to help you.
TMG has been great! The front office referred me to Stonebridge where I received some of the best service. Moving from a home to an apartment is not fun but when it is made easy and stress free it makes it much more pleasing. Thank you TMG for the referral, and thanks to the manager who has been nothing but helpful and great.
Business response:
Thank you for the review! We appreciate your kind words!
I have only worked with Kim A******* at TMG. She has always demonstrated care and compassion in customer interactions, shows courtesy and respect and frequently asks if there is more she can do to help. She has always maintained her professionalism even during difficult situations. Good job Kim!
The Management Group Inc has a 4.6 star rating with 356 reviews.
The Management Group Inc is closed now. It will open tomorrow at 9:00 a.m.
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