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The Management Group, Inc. (TMG), founded in 1985 by President, Carmen Villarma, is a full-service property management company. Today, TMG is a family with multiple divisions that provide property management, sales and maintenance services to single family homes, multifamily units, community associations, commercial properties. With a staff of 120+, we manage over 14,000 residential units in Washington and Oregon. TMG's corporate headquarters is located in Vancouver, Washington with branch offices in Portland, Oregon, Salem,... read more
7710 NE Vancouver Mall Dr, Ste B, Vancouver, WA, 98662, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 4:00 p.m. | |
Sun | Closed |
I want to share a positive experience I had recently with The Management Group. I am a Senior and on a fixed income. I made several improvements to the rental I have been residing in for nearly two years. When it came time for renewal of my lease, the owners wanted to increase my rent by $50. I had hoped to receive from "goodwill" from the owners because of the improvements I made. Property Manager (Lynn) and her assistant (Erin) followed up with the owners and managed to change the increase to $25. I am very grateful for th... read more
Business response:
Thank you for the feedback! We appreciate your business and are glad that Lynn and Erin were able to help you!
Nichole L. was very prompt and courteous in addressing our concerns. She followed up with both the county and me regarding the issue until it was resolved. Thanks Nichole!
Business response:
Thank you for the positive feedback about Nichole, we love hearing good things about our team!
Nichole L**** who manages Arbor Ridge HOA is very nice and helpful. Every time I send her a question, she would reply promptly with the satisfactory answer. Thanks
Business response:
Thank you for the feedback, ****! We are glad to have Nichole on our team!
TMG Property Management was great!! Had a wonderful experience and loved the home I rented for three years!! Thank You so very much!!
Business response:
Hello *******. Thank you for the kind words and happy that you had a great experience with TMG. Best Regards,
TMG has provided our HOA with client services for four or more years, and I can't begin to say how happy we are with them. They're always one step ahead of our processes, ready to assist when we need it. Their services are as reasonable as one can imagine for such high quality. I wouldn't hesitate to recommend them to any HOA.
Using TMG Northwest to manage my properties has been a very positive experience. Both Jim P***** and Julie A******* are both professional and personable. They have provided excellent suggestions with we the owners in mind. I thank them and it is pleasure working with them. I highly recommend you consider TMG when seeking a responsible property management team.
Business response:
Thanks for the feedback, ****! We appreciate your business and I will pass your compliments along to Jim and Julie.
Exceptional service! Every time I reach out for any information, I either get the info within a few minutes or get pointed in the right direction. Kelly C******, Dominica C***** and others operate with a customer-first attitude! Love doing business with them!
Business response:
Thank you for the review* ***** All of us at TMG appreciate it! I will pass your compliments on to Kelly and Dominica!
I have been very impressed and completely satisfied with the team at TMG! TMG has taken great care of my property and responded well to the tenant in a timely and satisfactory manner. As I do not live in the area, it has been very comforting to learn of their hands on approach to ensuring repairs and household upgrades were completed well and on time. Hats off to David R****** for his excellent service as I re-roofed, painted the house and had multiple repairs to improve the property this year.
Business response:
Thank you ***** for your positive feedback in regards to David's performance. We appreciate your business. Best Regards
Cole, The maintenance guy from TMG. Where do I begain? Ever since I met Cole I since a very good vibe from him. He is a very friendly gentleman that always show up on time and is very professional at what he does. I feel very comfortable letting him work by him self at my home because he is a very trustworthy person. I can honestly say I would hire Cole in a heartbeat, if he ever wants to change his profession.
Business response:
Hello *****. We appreciate your review for Cole and so happy that he provided you with excellent service. Cole is exceptional and takes great pride in his work. We will make sure this is passed along to him. Best Regards
The Management Group Inc has a 4.6 star rating with 356 reviews.
The Management Group Inc is open now. It will close at 6:00 p.m.
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