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The Langston

1.9

About this business

With a great location adjacent to the Cleveland State University campus, The Langston is the perfect home for those with a study-hard live-freely attitude. Whether you wish to live alone or you enjoy having roommates, our apartments in downtown Cleveland are the right fit for your lifestyle. With ultra-modern layouts, private bathrooms with each bedroom, college-life focused amenities, and multiple restaurants and cafes at street level, our upscale community is the marquee destination for CSU off-campus housing. Live in styl... read more

Location details

2303 Chester Ave, Cleveland, OH, 44114, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
1.9547 reviews
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John C's profile image
John C 
2 years ago

I could list all the inconveniences we endured during our tenure as Greystar's tenants, such as having all the exterior doors propped open 60% of the time and the resulting burglaries that I and other tenants fell victim to (3 separate instances for myself alone!). But, the other reviews touch upon that in as much detail as I'd be able to provide. My main gripe is their illegal practice of retaining security deposits without reason. No photo evidence was given to substantiate the need to spend our deposit on cleaning the uni... read more

Ashish M's profile image
Ashish M 
2 years ago

The new management does not even deserve 0 stars. They are just money-sucking leaches. All they look for is money-making avenues. Money, money, money............. 

Kevin V's profile image
Kevin V 
2 years ago

My thermostat is reading 82 degrees right now, and it's 86 degrees outside. It even seems cooler outside because there's at least a breeze. I've been calling about multiple maintenance issues since I've moved in during Oct 2021, but have had very poor or no help at all. They've just changed management, and are now saying that they have no record of the service request or repairs that I have reported or that they've come to address. I've asked to bring my own AC specialist, and they said that if I did that, I would be respons... read more

JP's profile image
2 years ago

I moved into Desert Shadows Apartments in 2020. It was a *********** property and they were amazing. My rent was $1050 for a 2 bedroom 2 bath apartment. It wasn't up to date and had many issues but I couldn't argue because it was $1050 a month for a great location. Year two my rent went up to $1100 but that was fair. They allowed me to have a dog and I could overlook the things that I'd mentioned to property management (like the outlets in both bedrooms were not connected to wall switches. My refrigerator went out and they r... read more

Albert M's profile image
Albert M 
2 years ago

The worst managed community I have ever lived in. Ownership does a great job on the physical aspect of the community but management is unprofessional, rude, unapproachable, ineffective and a big negative which outweighs the benefits of location and layout. 

Kyla E's profile image
Kyla E 
2 years ago

I live at ****************** a Greystar Community. I am absolutely disgusted and angry. My bathtub keeps filling with sewage water. It happened once while my BABY was taking a bath! My baby has a life threatening disease called cystic fibrosis (CF) it affects his lungs, pancreas and GI system. **** has repeatedly brushed me off. They had called plumbers but every single one of them has just run the bath water, watch it drain then say, looks fine to me. The sewage ***** up from the drain and fills my tub, then slowly drains l... read more

Viviana M.'s profile image
Viviana M. 
2 years ago

I ended up homeless and this apartment complex will not give me my money back . They are the ones who were helping me step by step to pay for an apartment and after they knew we were 6 people they said in the beginning I can get a 2 bed room then they said no . To make a long story short they did I would get my application and deposit money back whick was $250+45+45 whick makes $340 this is not ok I have went so many times in person and called left messages even emailed and when someone does answer me they say the same thing... read more

Business response:

We attempted to contact the customer using the email provided and have not received a response. Because they did not identify a property, I am unable to research the issue on behalf of the customer. We would welcome the opportunity to work with them if they can provide additional information. 

Oscar T's profile image
Oscar T 
2 years ago

I would like to share my experience with Paseo on University for anyone who is thinking about applying for a residence there. Before applying I looked into the available units that they had and three different representatives confirmed that they had their 2 bedroom, 2 bathroom units available, not just to me, but also to my roommate that was applying as well. We decided to go forward with the application on July 23, 2022 and paid the $312.35 dollars total for the application. That same day as soon as I applied I gave a call ... read more

Lydia's profile image
Lydia 
2 years ago

I don't even have the words to describe my disgust with the level of service greystar property management offers. We have lived at Overlook Ridge for a few years with no issues until greystar took over a year ago. Ever since greystar took over, it's been one thing after another with the leasing office and their service. The corporate office's lack of response to emails and phone calls shows nothing but gross incompetence. Once I visited the office in person, quarries and inquires are not satisfactorily and most unfortunately... read more

Frequently asked questions about The Langston

How is The Langston rated?

The Langston has a 1.9 star rating with 547 reviews. 

When is The Langston open?

The Langston is open now. It will close at 6:00 p.m.  

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