This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
The Heart Hospital
- Hospitals
- Houston, TX
About this business
Location details
495 W. Medical Center Blvd, Houston, TX, 77598, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
RecommendedMy girlfriend just delivered here and let me just say it was an awesome experience, made easier by an amazing and compassionate staff that eased all her fears (along with mine). My girlfriend was diagnosed with preeclampsia the day they decided to deliver the baby early, and thanks to an attentive staff of nurses they were able to diagnose it properly to make this decision. Every single nurse from Marta to Vanessa and everyone else was a pleasure to be around, and they never once made my girlfriend feel uncomfortable or like... read more
Business response:
Thank you for your review, Mr. Kaylor, and congratulations on your precious baby boy! Our team is filled with many special people and we know they appreciate your kind words. We will be sure to pass along your compliments to our staff so they know what their care meant to you and your girlfriend. Thank you again for sharing your experience with us and congratulations again!
RecommendedThis is review for the HCA Sugar Land Cancer Center. My father is a cancer patient and has been under the care of Dr. Oh at SLCC. We have been extremely pleased with the excellent service and level of professionalism they provide. Their staff is amazing and specifically Nurse Noura, has gone above and beyond in following up with us and making sure my father is taking the necessary steps for his procedures and is taking the right medications on time. I highly recommend this cancer center.
My mother just passed away yesterday, charge nurse came and yelled at us we weren’t even in a group of five telling us to get out of the hospital without wristbands, when doctors and nurses let us upstairs to say goodbye to my mother. She stalled a very fragile moment in our life being rude, in fact other nurses say that she’s hateful to everybody she is in the wrong practice
RecommendedOverall, the quality of care has been great during this challenging time with COVID-19. For example, we have been able to receive specific and efficient updates about a family member from professionals like a resident, an attending, a nurse, an OT. However, there have been times during which there are gaps in communication at multiple levels that impact the quality of care that should be patient centered. For example, healthcare providers on the team do not always review or communicate between shifts to understand issues tha... read more
i was a patient here they don't care about these patients.... what hospital keeps losing power and no ac.... if you're labeled covid it's even worse nurse cam only ser you once every 4hrs....
The staff is rude don’t care about patients.
lets see first off my wife went to the emergency room with my mom went to ambulance my mom is not feeling good is confused I needed help well she went into the room at first and they asked her to leave the room then they asked her to leave the hospital without giving her any information or not an exact reason why she had to leave next I go pick the wife up and come home I call the hospital back try to talk and find out what's going on well seem like the nurse laughed at me before she transferred me and then come to find out ... read more
Business response:
Mr. Fischbach, thank you for bringing this to our attention. We take your concerns very seriously and we apologize for the issues you experienced while your wife and mother were receiving care with us. We have shared this feedback with our patient experience team. While we are unable to discuss specific encounters due to privacy laws, we would greatly appreciate the opportunity to discuss this with you offline. At your convenience, please reach out to our patient safety department at 281-525-8986.
When you’re surgery waiting room is this empty, you should have someone who could make a decision and say its okay to allow both of the patients children to wait together. Instead of one in the parking lot. COVID doesn’t mean everyone has to lose common sense.
The staff in the ER shows ZERO compassion or understanding for your situation. My husband was in a motorcycle accident hitting the side of a SUV head on literally he hit the window with his head first at about 100mph (I know WAY to fast). However when he arrived at the emergency they gave him morphine for pain which knocked him out. Once he came to he was in shock and began to act a little irritate. Due to this they refused to treat him and discharged him with a fracture in his nose & leg an suggested to follow up with his d... read more
Business response:
Thank you for sharing this feedback, Mal. We take your concerns very seriously and would appreciate the opportunity to discuss you and your husband's experience with us, offline. You can reach us by calling our patient safety number at 281-525-8986 and press option 3.
Frequently asked questions about The Heart Hospital
How is The Heart Hospital rated?
The Heart Hospital has a 3.9 star rating with 152 reviews.
When is The Heart Hospital open?
The Heart Hospital is open now. It will close tomorrow at 12:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com