This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
The Heart Hospital
- Hospitals
- Houston, TX
About this business
Clear Lake Regional Medical Center has been serving the Bay Area Houston community since 1972.
Location details
495 W. Medical Center Blvd, Houston, TX, 77598, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Patient requests for help are ignored. Prescribed medications are not delivered on a timely bases. Calls to nurses station go unanswered. Family requests for patient updates ignored. Care packages left at front desk to be delivered to patients not delivered in a timely manner. Not the place to leave loved ones.
RecommendedMy girlfriend just delivered here and let me just say it was an awesome experience, made easier by an amazing and compassionate staff that eased all her fears (along with mine). My girlfriend was diagnosed with preeclampsia the day they decided to deliver the baby early, and thanks to an attentive staff of nurses they were able to diagnose it properly to make this decision. Every single nurse from Marta to Vanessa and everyone else was a pleasure to be around, and they never once made my girlfriend feel uncomfortable or like... read more
Business response:
Thank you for your review, Mr. Kaylor, and congratulations on your precious baby boy! Our team is filled with many special people and we know they appreciate your kind words. We will be sure to pass along your compliments to our staff so they know what their care meant to you and your girlfriend. Thank you again for sharing your experience with us and congratulations again!
My mother just passed away yesterday, charge nurse came and yelled at us we weren’t even in a group of five telling us to get out of the hospital without wristbands, when doctors and nurses let us upstairs to say goodbye to my mother. She stalled a very fragile moment in our life being rude, in fact other nurses say that she’s hateful to everybody she is in the wrong practice
lets see first off my wife went to the emergency room with my mom went to ambulance my mom is not feeling good is confused I needed help well she went into the room at first and they asked her to leave the room then they asked her to leave the hospital without giving her any information or not an exact reason why she had to leave next I go pick the wife up and come home I call the hospital back try to talk and find out what's going on well seem like the nurse laughed at me before she transferred me and then come to find out ... read more
Business response:
Mr. Fischbach, thank you for bringing this to our attention. We take your concerns very seriously and we apologize for the issues you experienced while your wife and mother were receiving care with us. We have shared this feedback with our patient experience team. While we are unable to discuss specific encounters due to privacy laws, we would greatly appreciate the opportunity to discuss this with you offline. At your convenience, please reach out to our patient safety department at 281-525-8986.
The staff in the ER shows ZERO compassion or understanding for your situation. My husband was in a motorcycle accident hitting the side of a SUV head on literally he hit the window with his head first at about 100mph (I know WAY to fast). However when he arrived at the emergency they gave him morphine for pain which knocked him out. Once he came to he was in shock and began to act a little irritate. Due to this they refused to treat him and discharged him with a fracture in his nose & leg an suggested to follow up with his d... read more
Business response:
Thank you for sharing this feedback, Mal. We take your concerns very seriously and would appreciate the opportunity to discuss you and your husband's experience with us, offline. You can reach us by calling our patient safety number at 281-525-8986 and press option 3.
My acute abdomen relative (29, athletic girl) was left in excrutiating pain for 36 hrs (as I write this, and still counting)- was given one morphine/fentanyl after another. GI cocktail made it even worse, pain 10/10 since admission, drs didn't bother to come bedside. CT negative, nobody knows the diagnosis as of now. 24 hrs after admission she was ordered MRI- ffwd, another 12 hrs,still waiting. Nurse unable to reach dr to add "STAT" to MRI order (which she proactively wanted to do even before I suggested it). When that was ... read more
Business response:
Ms. Kubikova, please know we take your concerns very seriously. While we are unable to discuss specific encounters publicly due to privacy laws, we would greatly appreciate the opportunity to discuss this with you offline. We have shared your feedback with our patient safety department. They are available to receive calls M-F from 9 am to 4 pm. At your convenience, please contact us at 281-525-8986 to discuss your experience further. Thank you again for sharing your feedback with us and we hope you are feeling better.
The staff here are all very sweet .They done everything to make it easy for and David.Awesome job .one of the best hosiptal I've been too. This will be my choice for any things to come. 5⭐⭐⭐⭐⭐
My sister just had a baby there. Her overall experience was fine, but with everything going on with Covid-19, the hospital understandably only allowed her husband to come in, which we all agree with. However, as she is trying to finalize her discharge from the hospital, some random photographer shows up and starts forcing them to take photos even though my sister refused multiple times. The photographer also used props and blankets that had been used from baby to baby, person to person and room to room. Explain to me exactly... read more
Frequently asked questions about The Heart Hospital
How is The Heart Hospital rated?
The Heart Hospital has a 3.8 star rating with 137 reviews.
When is The Heart Hospital open?
The Heart Hospital is open now. It will close tomorrow at 12:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com