The Frederick Motor Company's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

The Frederick Motor Company

4.6

About this business

We are proud to be your local Ford dealer and meet your service, new car sales and used car sales needs! We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Expedition. Plus we have a wide selection of Hybrids and Electric Vehicles, including... read more

Location details

1 Waverley Dr, Frederick, MD, 21702, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.61,643 reviews
Select a rating
Cindy Wantz's profile image
Cindy Wantz 
recommend  Recommended
7 years ago

Absolutely the best service when dealing with Ken in the service department. Thank you for always meeting our needs quickly and efficiently. 

Skip Warrington's profile image
Skip Warrington 
7 years ago

I received a mailing from FMC saying they would pay full kelly bluebook for my trade in if I purchased a new car before the end of the month. I took my mailing to FMC to buy an explorer. The salesman look at the mailing with great concern, excused himself, and when he came back he said the mailing was a terrible mistake and FMC could not accept the mailing. Funny enough, six months after I bought my car they sent out the same mailing. I'm pretty sure this is legally actionable. Their service is marginal and OVER priced. They... read more

Cathy Neal Bupp's profile image
Cathy Neal Bupp 
7 years ago

Zero stars is what they deserve. Don’t stand behind their service - one would think parts and repairs should last more than 13 months. 

Rachel Cooper-Shifaraw's profile image
Rachel Cooper-Shifaraw 
7 years ago

I purchased the maintenance package for my Expedition & it has been the biggest financial mistake thanks to the unprofessional service in the service department here. They say oil changes take an hour yet I'm always waiting AT LEAST double that. The final straw was today when I showed up for my appointment & they told me they couldn't take my car in until 1pm...when my appointment was at 10:30am. When I told them I didn't have the ability to wait, they offered a shuttle to take me home. I work & need my car to see clients so... read more

Pat Barron's profile image
Pat Barron 
7 years ago

Always get first-rate customer service and quality repair work 

Donna Eyler's profile image
Donna Eyler 
7 years ago

An unfortunate day of car trouble turned way better then I ever could have expected thanks to Bill Heffner and his team. Thank you! � 

Chris Shaffer's profile image
Chris Shaffer 
7 years ago

I bought my 2015 F250 Lariat from the used car Department. I had an issue with the truck that Ford did not cover under warranty. They stepped up and stood behind their product that they sold me. My family and I used to deal with Hagerstown Ford but have since crossed over and now will only deal exclusively with Frederick Motor Company. Thank you guys for being loyal to your customers after the sale! 

Sean Walsh's profile image
Sean Walsh 
7 years ago
Marc Nadeau's profile image
Marc Nadeau 
7 years ago

Had a service appointment - promptly handled to set up the appointment and promptly greeted when I arrive. all work completed on schedule. Very courteous and friendly interaction the entire time. 

Frequently asked questions about The Frederick Motor Company

How is The Frederick Motor Company rated?

The Frederick Motor Company has a 4.6 star rating with 1,643 reviews. 

When is The Frederick Motor Company open?

The Frederick Motor Company is open now. It will close at 5:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com