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The Federal Savings Bank
- Finance
- Bronx, NY
About this business
Location details
961 Morris Park Ave, Bronx, NY, 10462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Poor customer service/relationship. Did not follow up after receiving requested documents. Could not remember the process of the loan. He asked to find a particular kind of home and when found there was no reply. The homes I picked ended up being bought by someone else due to prolonged feedback. It would have been better if he told me I was not approved for me to move on. He also claims some documents I sent were not received. It took almost a year with zero results.
Business response:
Hello - We regret to hear you had a negative experience with us. We would like to look into this further on your behalf. Can you please share some additional details on your experience including the name of your mortgage banker via an email to us at ********************************************* Thank you,Customer Support
Poor customer service/relationship. Did not follow up after receiving requested documents. Could not remember the process of the loan. He asked to find a particular kind of home and when found there was no reply. The homes I picked ended up being bought by someone else due to prolonged feedback. It would have been better if he told me I was not approved for me to move on. He also claims some documents I sent were not received. It took almost a year with zero results.
Business response:
Hello - We regret to hear you had a negative experience with us. We would like to look into this further on your behalf. Can you please share some additional details on your experience including the name of your mortgage banker via an email to us at ********************************************* Thank you,Customer Support
Poor customer service/relationship. Did not follow up after receiving requested documents. Could not remember the process of the loan. He asked to find a particular kind of home and when found there was no reply. The homes I picked ended up being bought by someone else due to prolonged feedback. It would have been better if he told me I was not approved for me to move on. He also claims some documents I sent were not received. It took almost a year with zero results.
Business response:
Hello - We regret to hear you had a negative experience with us. We would like to look into this further on your behalf. Can you please share some additional details on your experience including the name of your mortgage banker via an email to us at ********************************************* Thank you,Customer Support
Ask to work with ******************* ! You will not regret it. He is very knowledgeable and patient with new homebuyers. Very pleased with his work.
Ask to work with ******************* ! You will not regret it. He is very knowledgeable and patient with new homebuyers. Very pleased with his work.
Ask to work with ******************* ! You will not regret it. He is very knowledgeable and patient with new homebuyers. Very pleased with his work.
Ask to work with ******************* ! You will not regret it. He is very knowledgeable and patient with new homebuyers. Very pleased with his work.
Ask to work with ******************* ! You will not regret it. He is very knowledgeable and patient with new homebuyers. Very pleased with his work.
Ask to work with ******************* ! You will not regret it. He is very knowledgeable and patient with new homebuyers. Very pleased with his work.
Frequently asked questions about The Federal Savings Bank
How is The Federal Savings Bank rated?
The Federal Savings Bank has a 4.5 star rating with 615 reviews.
When is The Federal Savings Bank open?
The Federal Savings Bank is closed now. It will open tomorrow at 8:30 a.m.
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