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The Federal Savings Bank

4.5

About this business

We are a veteran-owned, federally chartered bank with a focus on educating our customers about the mortgage process. To ensure we provide the highest quality mortgage experience, we start with understanding the needs of our customers. With our high standards for customer satisfaction, employee professionalism, and the ability to lend across all 50 states, we provide the opportunity for home ownership. 

Location details

961 Morris Park Ave, Bronx, NY, 10462, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.5615 reviews
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Celia d.'s profile image
Celia d. 
4 years ago

I think that if I was able to take that Framework Home ownership course at the starting of the process, I would have understood better how things worked. Since it was my first experience with a mortgage loan, I was a bit confused and overwhelmed and did not understood a lot of things but during the course I started to see much clearly how the process worked. I totally recommend that course. It was a great eye opening. I am really grateful to Charles and Miluska, they went above and beyond for my dream to come thru. Thanks. A... read more

Coby F's profile image
Coby F 
4 years ago

If you’re in Ft.Collins and in need of some Mortgage experts who can make loans happen, look up Sandy, Savanna and Keith at Federal Savings Bank! You will not regret it! They went through a very difficult process to get my family and I our home mortgage. True miracle workers! 

BB's profile image
4 years ago

I was notify by the Federal Savings Bank by mail stating that I could have my PMI removed. I was hesitate to call but glad I did. I was able to remove my PMI, consolidate my debit as well as lowering my mortgage payments.. I want to thank William Fine for being so attentive to my questions and everyone else that was involved in making the transaction to my satisfaction. Thank you!! 

Paul S's profile image
Paul S 
4 years ago

My experience with Federal Saving Bank was awesome! The loan specialist Justin ***** handle everything really well. Answered all questions super quickly and explained everything to me, Would highly recommend to anyone look to refinance. 

Jill G.'s profile image
Jill G. 
4 years ago

Federal Savings Bank is by far the best Financial Institution that I have ever worked with. Our Banker Ryan Singer made it so easy and timely!!! I would definitely go to them again if I needed to refinance. 

Wayne M.'s profile image
Wayne M. 
4 years ago

Thank you for helping me and my wife for this refinance process. I like to personally thank Rick Reynolds he made it happen. awesome knowledge and customer service we were amazed how fast he got us approved to closed. Also to his supporting team Hearher Smith and you Steven Chamas made this process easy and quick. Again awesone job keep up the good work, hooefully we can do business in the future again. Like we say in Hawaii ALOHA! AND MAHALO! Much appreciated Wayne and Michelle. 

Victoria B's profile image
Victoria B 
4 years ago

Ivan and his team were very responsive to all of our questions, processed our paperwork expeditiously, set realistic time frames and communicated any changes or new requirements to us in a timely manner. From application to closing, the process was smooth and we were well informed of our options along the way. I highly recommend Ivan Passamentt and his team and would gladly recommend them to friends and family. 

Dudley D.'s profile image
Dudley D. 
4 years ago

This really great experience began when I received a Completion Notice indicating that our VA Loan waiting period had been completed as of January, 2021. So we decided to contact TFSB and about our loan. This led us to John **********, VP with your company. John and I discussed our current loan at that time talked about it and asked if we were satisfied with it. Told him that we would like to get our loan percentage reduced if possible. He then explained what could be involved to reduce this problem for us. From then on, it ... read more

Karla T's profile image
Karla T 
4 years ago

Keshav ***** provided amazing customer service. He is knowledgeable, and shares that knowledge in a way that is reassuring without being condescending. He was unfailingly prompt, courteous and professional from the beginning of the refinance process through closing. Every employee of The Federal Savings Bank who I interacted with is an asset to their organization. I have recommended them to two of my coworkers who are thinking of refinancing. I couldn't be more pleased. 

Frequently asked questions about The Federal Savings Bank

How is The Federal Savings Bank rated?

The Federal Savings Bank has a 4.5 star rating with 615 reviews. 

When is The Federal Savings Bank open?

The Federal Savings Bank is closed now. It will open tomorrow at 8:30 a.m. 

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