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The Federal Savings Bank
- Finance
- Bronx, NY
About this business
We are a veteran-owned, federally chartered bank with a focus on educating our customers about the mortgage process. To ensure we provide the highest quality mortgage experience, we start with understanding the needs of our customers. With our high standards for customer satisfaction, employee professionalism, and the ability to lend across all 50 states, we provide the opportunity for home ownership.
Location details
961 Morris Park Ave, Bronx, NY, 10462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great company. My Banker Angela is awesome!! Her customer service exceeded my expectations!
The Federal Savings Bank provided competitive rates supported by professional, timely and courteous service.
The Federal Savings Bank is one of the best Banks I’ve ever had dealing with .
Our Mtg. Banker, Wayne ******** and Underwriting Analyst, Cynthia Frank provided exceptional customer service thru the entire loan process...Most important to us was the communication aspect as they were always responsive to any of our questions and/or concerns in regards to each phase of the loan process.Wayne and Cynthia demonstrated an exemplary knowledge of their profession. We are extremely impressed with and appreciative of the service provided by the Federal Savings Bank.....THANK YOU.......on behalf of Steven & Carma... read more
David and everyone else associated with this loan process provided outstanding service. I was surprised at the title cost and how it differed from the estimate, but we worked though it and came up with a good solution. Communication with everyone was excellent. The terms of the loan were excellent. I have already recommended The Federal Savings Bank and David to others and will continue to in the future.
Spencer has been excellent in communicating during the whole process. It all went very smooth and we saved money.
Excellent customer service, smooth process, closed my loan within a month and now have low 30 year fixed rate.
Fast and efficient. A scary process made realty by impressive customer service and attention too detail. The best experience I have ever had with a bank.
When I received the mailing from The Federal Savings Bank here in NH, I suspected it was just another piece of "junk mail" to throw away. For some reason I didn't and found it on my desk a week later. Not being satisfied with my current lender at the time, I took another look at that letter and had my wife research The Federal Savings Bank. I then decided to make the call. My introduction with Gene *******, VP was fluid and professional. I believe we built a repour from the start. Unlike the juggling act of my former lender,... read more
Frequently asked questions about The Federal Savings Bank
How is The Federal Savings Bank rated?
The Federal Savings Bank has a 4.5 star rating with 615 reviews.
When is The Federal Savings Bank open?
The Federal Savings Bank is closed now. It will open tomorrow at 8:30 a.m.
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