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The Federal Savings Bank
- Finance
- Hackensack, NJ
About this business
We are a veteran-owned, federally chartered bank with a focus on educating our customers about the mortgage process. To ensure we provide the highest quality mortgage experience, we start with understanding the needs of our customers. With our high standards for customer satisfaction, employee professionalism, and the ability to lend across all 50 states, we provide the opportunity for homeownership.
Location details
2 University Plaza Dr Suite 600, Hackensack, NJ, 07601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Mr. D. Matthews was extremely helpful during each step of the process. He was prompt, providing accurate information and follow-up answers. i felt confident Mr. Matthews worked to find the lowest interest rate and expedite the process of closing. Mr. Matthews is personable and it was a pleasure to work with him. I would recommend Mr. Matthews as an excellent resource for banking and refinancing needs.
We are most grateful to Austin ***** and his team for securing this mortgage for us. The interest rate is the lowest of any bank and we are feeling most fortunate to have successfully completed the process. Every concern we had was met with a prompt return phone call to give the answer that we needed. Thank you to Austin ***** and all the men and women that worked on our loan. God bless you all.
Let me start by saying Melissa is the most impressive person that I have EVER worked with! From the very beginning she took all the information and created plans of action for multiple possible scenarios, which allowed me to be the most educated of every option available.I feel that I have made the best decision for my family. Her Communication skills are unmatched. I always knew where I stood and what my status was throughout the entire process. I never doubted or wondered if she was working on the loan because she took the... read more
Aaron's knowledge and courteous professionalism were particularly outstanding qualities. He maintained open lines of communication at all times and kept me informed of each requirement at each step of the process. During the initial stage of the refinance, I misunderstood the numbers and considered cancelling the transaction, but his patient, well-informed, and layman-terms explanations kept me from balking, resulting in my commitment to the refi. Without his patience, professional/friendly tone, and knowledgeable explanatio... read more
Chris and his team were amazing people to work with! They made sure we knew what was going on, when things were due, and what to expect. Every question was answered quickly and spot on! Our loan closed quickly and we experienced no issues. The payout to the old mortgage happened within the week as well. This company is very professional and made us feel valued! Thank you!!
Working with Federal Savings Bank to refinance our mortgage was a breeze. Great work done by all departments involved!
Vanessa was outstanding and very helpful throughout the entire process. I am very thankful for all the help with my first home purchase.
We were extremely impressed with the speed and efficiency from start to finish. Clint and his team refinance our mortgage in a fraction of the time that other companies stated. Professional, polite and expedient! Well done, thank you!
Mr R ***** was an amazing banker, kept me informed through the whole experience. would recommend with a 5 star review.
Frequently asked questions about The Federal Savings Bank
How is The Federal Savings Bank rated?
The Federal Savings Bank has a 4.4 star rating with 673 reviews.
When is The Federal Savings Bank open?
The Federal Savings Bank is closed now. It will open tomorrow at 8:30 a.m.
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