The Federal Savings Bank

Denise W 

on BBB

6 years ago

Allen, Kathleen and the entire team were excellent during this whole process. They were quick to clarify any confusion and responded to my questions in less time that any others I have dealt with. They displayed patience and excellent customer service. I would highly recommend them in the future. 

Andrew W 

on BBB

6 years ago

I am very happy to have been taken care of in such a manner as this. Michelle and the team here were fantastic. She took the time to explain each step of the process along the way. No problems occurred at all, and everything happened exactly as was explained. I will definitely be calling Michelle in all of my future mortgage needs. 

Robert C 

on BBB

6 years ago

Paul was AMAZING!.... This was my first home refinance experience and I am extremely grateful that he was the one to lead me through it. Paul was very accessible throughout the entire process and was very prompt to return phone calls, even when it was just to reassure a customer. From the first telephone call with Paul, I felt like I had known him for years. I cant thank him enough and I don't have the words to express my gratitude! Thank you Paul! 

Robyn L 

on BBB

6 years ago

Matt is amazing! We love dealing with him because we know we are always getting accurate and timely information. We look forward to working with him in the future for all of our mortgage needs. 

Carlos G. 

on BBB

6 years ago

Excellent communication and professionalism throughout the process. If you need a loan, Epi and his team can definitely help you. You will be in great hands! 

joe D 

on BBB

6 years ago

Evan at Federal Savings kept me updated and the loan closed on the committed date. 

Amy L 

on BBB

6 years ago

Great experience with Kenneth ******* and his team at Federal Savings Bank. They were always willing to answer my questions and kept me updated along the way. Closing was completed on time. Would use them again in the future. 

Henry N 

on BBB

6 years ago

Albert did outstanding work to help with the mortgage. 

David V 

on BBB

6 years ago

I also want to thank Brandon ******** for his help in this transaction. I was going to contact him later in July, but he contacted me first and started the process. He has been a great help along with Zack ******* I have already mentioned the Federal Savings Bank to a couple of my friends and hopefully they will contact you. Thank you again for the quick and pain-less process.