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The Cosmetics Company Store

4.1

About this business

Location details

Kinsey Rd, Ellesmere Port, CH65 9JR, United Kingdom

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.1320 reviews
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Charlotte Munday's profile image
Charlotte Munday 
on Google
2 days ago

I had such a wonderful experience instore today. Tracy was so so friendly and helpful. I went in to buy my usual double wear foundation, as it is such a good price and they have a great choice of shades. When at the counter I got chatting to Tracy, and ended up spotting a Tom Ford perfume behind the counter for a great price - Tracy then asked if I had a blue light card, which I did, and had totally forgotten about, so I got an extra 10% off and brought the perfume too. I was so pleased with my purchases, and Tracy’s service... read more

amina ali's profile image
amina ali 
on Google
3 months ago

Terrible customer service. Check pictures attached. I was sold a used product. Check the products yourself before purchase, do not trust the staff, you can't even rely on the manager. I bought a foundation from here and the girl at the till even took the product out the packaging to check all was fine and still sold me this to me! When I got home opened the product, it was used, had a used cotton swap in it and sticker on the front of the bottle "TESTER". I went back in store spoke to the manager, topaz, who then looked at t... read more

Becky Armour's profile image
Becky Armour 
on Google
4 months ago

Great store: friendly, helpful staff, good range and brilliant bargains. I’ve used many times but called ahead today for first time to make sure my make up is in stock. The helpful lady kindly went to check and even mentioned that there was a special offer on if I buy two, so she asked if I’d like two putting aside (which I did - it was too good an offer to decline!). 

emily collins's profile image
emily collins 
on Google
7 months ago

Usually I love this shop the prices are reasonable and the staff are usually so lovely. Been in tonight and the new lady in there was really rude to my friend , really rude!!! My friend asked why they didn’t take cash, reasonable question she got a VERY rude answer and with SUCH an attitude, honestly I was gobsmacked someone in a shop could be so rude to a customer. She had no idea when I went to the till we were together and then she was really rude to me, I’d had a 20% discount emailed over to me and I couldn’t find it, sh... read more

Ash S's profile image
Ash S 
on Google
8 months ago

Great prices. Although options can be limited as they run out of stock often. The staff were very helpful, patient and resourceful. As a clueless beginner in cosmetics department I was looking for some support and Ms.Izzie was brilliant with her input! 

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Frequently asked questions about The Cosmetics Company Store

How is The Cosmetics Company Store rated?

The Cosmetics Company Store has a 4.1 star rating with 320 reviews. 

When is The Cosmetics Company Store open?

The Cosmetics Company Store is open now. It will close at 8:00 p.m.  

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