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The Bridal Closet
- Bridal
- Vienna, VA
About this business
Location details
145 Church St NW, Vienna, VA, 22180, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 5:00 p.m. | |
| Sat | 11:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Worst bridal store ever! The new management is horrible. Rude, unhelpful, didn't have any time to help. Do not come to this store, it is a waste of time and they have an extremely limited selection!
The new staff was not helpful I came back to the Bridal Closet to refer a friend. I was surprised to see that it is under new management. The prior shop knew exactly what I needed and had friendly staff and great service. The new staff is not very helpful. They were unorganized and didn't know a thing about bridal dresses. To any of you that plan on going back to the prior Bridal Closet, it is no longer there. I would not refer this shop to anyone.
Under new ownership!!! Susie no longer owns this store. I purchased it in August and look forward to providing you with the personalized service that you expect when searching for your bridal fashions.
"Closet" is Appropriate! After FOUR DAYS of trying to call the store and consistently getting an answering machine (during the hours they are allegedly "open"), I decided to just show up to ask if they even carried the Alfred Angelo line of gowns. The store is small and cramped, and has practically NO selection of gowns to look at. Yes, in this case, they are aptly named. They are a closet! And the customer service was less than desirable as well!
Awesome Customer Service I actually joined this site just to leave a review for the Bridal Closet. They made what could have been a real headache very easy for my bridesmaids and me. As soon as my bridesmaid and I walked in the door, we were greeted cheerfully and assisted immediately. When we ordered her dress, Suzie (manager) personally called the dress manufacturer to see if a rush order was needed (luckily it wasn't needed, but I didn't know it took 10-12 weeks for bridesmaid dresses to come back). She then was just as h... read more
Highly recommend The Bridal Closet to any bride-to-be~ I just got married in November and I purchased my dress, bridesmaid dresses, invitations, veil and ALL of my accessories from The Bridal Closet. I had been to so many other stores but The Bridal Closet had everything that I needed in once place and the prices were awesome and their merchandise was trendy yet classy. Two of my bridesmaids (or maidens :) )...also got some stuff from there and that's how I heard bout' this store. Weird that you all had such bad experiences ... read more
Do Not Recommend this Bridal Shop I went to the Bridal Closet to get the bridesmaid dress for my sister's wedding. From the moment I walked into this shop the sales lady was rude to me. She asked me to wait and not look around until she could help me. (She was not with any customers and she was not on the telephone). After a few minutes I went up to her at the counter and told her I needed to just order a bridesmaid dress. She told me that she'd already told me to wait. After fifteen minutes of waiting, and again there were ... read more
Less than charming attitudes They have less-than-charming attitudes towards those with lower price ranges... Although I eventually spent over 2K, I had intended on spending under 1K so I focused on shops that were nice about me wanting the low range of prices. Either way the staff wasn't very helpful at all and I couldn't find the type of dresses we were looking for.
not too friendly This was another bridal store I visted a few weeks ago for a friend. The woman working that day, Suzie, seemed way too busy for us even though we had an appointment and at most, there was 1 other customer there at any given time. Her attitude seemed to change when my friend said she was just looking for ideas. One time, she didn't even help my friend into the dress!
Frequently asked questions about The Bridal Closet
How is The Bridal Closet rated?
The Bridal Closet has a 3.3 star rating with 57 reviews.
When is The Bridal Closet open?
The Bridal Closet is closed now. It will open at 11:00 a.m.
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