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The Bridal Closet
- Bridal
- Vienna, VA
About this business
Location details
145 Church St NW, Vienna, VA, 22180, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 5:00 p.m. | |
| Sat | 11:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The new staff was not helpful I came back to the Bridal Closet to refer a friend. I was surprised to see that it is under new management. The prior shop knew exactly what I needed and had friendly staff and great service. The new staff is not very helpful. They were unorganized and didn't know a thing about bridal dresses. To any of you that plan on going back to the prior Bridal Closet, it is no longer there. I would not refer this shop to anyone.
World Class Customer Service I was extremely impressed with the knowledge of the staff and the focused attention I received. Not only were they patient and friendly, but also helped me select a beautiful wedding gown within my budget. They just knew what gown would work with my figure. All the girls in my wedding party also purchased their dresses from the Bridal Closet and everyone was equally impressed with their professionalism. If you are looking for a wedding gown or bridesmaid dresses this is the place to go!
Amazing Experience! My parents live in the Vienna area and I live in NYC therefore, after I got engaged my mother suggested I come down to visit so we could search for gowns together. Our first stop was the Bridal Closet - it ended up being our last too. I fell in love the the third dress I tried on and I could not believe how helpful and professional the staff was throughout the entire process. I can not wait till my wedding and my fiance sees the dress. I will be sure to send pictures to the entire staff. Thank you again f... read more
"Closet" is Appropriate! After FOUR DAYS of trying to call the store and consistently getting an answering machine (during the hours they are allegedly "open"), I decided to just show up to ask if they even carried the Alfred Angelo line of gowns. The store is small and cramped, and has practically NO selection of gowns to look at. Yes, in this case, they are aptly named. They are a closet! And the customer service was less than desirable as well!
Be careful here. Store Has Potential, but Lacks Accountability and CS It is difficult to order the correct size dress from this store. For our bridesmaid dresses they carried only one sample size (size 10) and took no accountability for poor size recommendations that they made. The owner recommends sizes to you based off of your measurements and their size chart. This ended up being really inaccurate. Most bridal shops have at least similar dresses in a number of sizes for you to try on to get an idea of fit. I think that sh... read more
Great Service and Atmosphere! The staff was so friendly and helpful. I went in there without an appointment and Bev took the time to show me dozens of bridal gowns and even helped me choose new colors when the designer bridesmaid dress I liked didn't come in the shade I wanted. Definitely a great place to shop. Made the process much easier and I would recommend this shop to any bride!
Go there! The Bridal Closet is incredible. Calling all brides - go there!! I went to at least 4 shops/boutiques before coming here. As soon as I stepped through the door, Heather (who is a sweetheart and so is everyone else!!), asked me what do you want/what do you not like... when I told her my thoughts, she pulled not 1, but 4 DRESSES down that were absolutely stunning and perfect - matched what I wanted to a T. The ladies here are not pushy at all and really give you what you want. After going to all the others in the are... read more
not too friendly This was another bridal store I visted a few weeks ago for a friend. The woman working that day, Suzie, seemed way too busy for us even though we had an appointment and at most, there was 1 other customer there at any given time. Her attitude seemed to change when my friend said she was just looking for ideas. One time, she didn't even help my friend into the dress!
GREAT EXPERIENCE!!! I'm one of the bridesmaids for my sister's wedding on 4/28/07 and although my sis is a pain sometimes, Yannina and the staff at the Bridal Closet made the experience a good one. We tried on the dresses that my sister had chosen previously and came out with a totally different dress that was perfect for our shapes. Due to the fact that the three bridesmaids are all at least 5'7", it was great to have them treat us like queens. We had such a great time that we modeled dresses that they wanted to see on a pe... read more
Frequently asked questions about The Bridal Closet
How is The Bridal Closet rated?
The Bridal Closet has a 3.3 star rating with 57 reviews.
When is The Bridal Closet open?
The Bridal Closet is closed now. It will open at 11:00 a.m.
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