This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
The Bridal Closet
- Bridal
- Vienna, VA
About this business
Location details
145 Church St NW, Vienna, VA, 22180, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 5:00 p.m. | |
| Sat | 11:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
World Class Customer Service I was extremely impressed with the knowledge of the staff and the focused attention I received. Not only were they patient and friendly, but also helped me select a beautiful wedding gown within my budget. They just knew what gown would work with my figure. All the girls in my wedding party also purchased their dresses from the Bridal Closet and everyone was equally impressed with their professionalism. If you are looking for a wedding gown or bridesmaid dresses this is the place to go!
Great Service and Atmosphere! The staff was so friendly and helpful. I went in there without an appointment and Bev took the time to show me dozens of bridal gowns and even helped me choose new colors when the designer bridesmaid dress I liked didn't come in the shade I wanted. Definitely a great place to shop. Made the process much easier and I would recommend this shop to any bride!
No assistance for sizes. Awful Customer Service. Yannina refused to assist with selecting the sizes of my Bridesmaids dresses. I'm not in this business, and I always have to have my everyday clothes altered. The alterations that my bridesmaids required cost as much as the dresses did, if not more in some cases! I blew off the first snippy comments, since I went in on a busy Saturday, but phonecalls and emails later were not so easy to forget. I've been married a year, and this is the only thing I'd change about my wedding --... read more
Great reputation. Great shop I had the best experience when purchasing my gown a few years back. My friend that was a bridesmaid in my wedding had purchased her bridesmaids dress there. She also loved working with the old staff so we visited again. This shop has always had great personal service. I was pleased to see that the new owner has kept the tradition. This shop is more of a boutique then a cattle call bridal shop. The first time visiting the shop I saw what we call a modern bridezilla. IT WAS NOT HER TURN to be serve... read more
Be careful here. Store Has Potential, but Lacks Accountability and CS It is difficult to order the correct size dress from this store. For our bridesmaid dresses they carried only one sample size (size 10) and took no accountability for poor size recommendations that they made. The owner recommends sizes to you based off of your measurements and their size chart. This ended up being really inaccurate. Most bridal shops have at least similar dresses in a number of sizes for you to try on to get an idea of fit. I think that sh... read more
Nice, helpful, friendly bridal shop This little bridal shop is very nice. The shop owner is so friendly and very helpful. The prices are quite reasonable. There are also lots of cute gift shops all along Church Street -- including a delicious frozen custard shop right across the street! This is the type of bridal shop you want to visit with your Mom and girlfriends when you want to make a day of looking for that special outfit and poking around cute shops -- just enjoying all the fun girlie stuff you think of when planning a... read more
GREAT EXPERIENCE!!! I'm one of the bridesmaids for my sister's wedding on 4/28/07 and although my sis is a pain sometimes, Yannina and the staff at the Bridal Closet made the experience a good one. We tried on the dresses that my sister had chosen previously and came out with a totally different dress that was perfect for our shapes. Due to the fact that the three bridesmaids are all at least 5'7", it was great to have them treat us like queens.
Not so good anymore A few of my friends had purchased their dress at the Bridal Closet. I was once a bridesmaid in a friend's wedding and purchased my dress there. I had a fun experience so went back a month ago after getting engaged. I was unpleasantly surprised. As soon as I walked in a lady was on the phone and didn't get off to greet me or help me. I guess it is under new management because it is not what it used to be. I would not recommend this shop to anyone.
Ruby I enjoyed shopping for my bridal gown in this nice little shop! The service was great! It's the type of place I will definitely do my wedding!! The new owner definitely is nicer than the one before.I wish her the best!
Frequently asked questions about The Bridal Closet
How is The Bridal Closet rated?
The Bridal Closet has a 3.3 star rating with 57 reviews.
When is The Bridal Closet open?
The Bridal Closet is closed now. It will open at 11:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com