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The Body Shop at Long
- Body Shops
- Chattanooga, TN
About this business
Location details
2105 Test Dr, Chattanooga, TN, 37421, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
4 Star : Likely to Recommend 4 Star : Repair Quality 4 Star : Customer Service
0.5 Star : Likely to Recommend 5 Star : Repair Quality Good 3 Star : Customer Service
3 Star : Likely to Recommend I think it’s important to have the work done by the dealer, but I’d advise them to keep expectations low on customer service and wait time. 3.5 Star : Repair Quality Looks like the repair work was sound, but they didn’t clean up the car at all when I picked it up. I brought it back the next day and gave it a quick wash but nothing was done on the inside, where it was pretty dusty/dirty. I would expect more from a Volvo repair shop. 2.5 Star : Customer Service Hard to get someone in the phone. Rep... read more
0.5 Star : Likely to Recommend when given the opportunity to correct a mistake it wasn’t corrected. 0.5 Star : Repair Quality They had my vehicle for over 6 weeks. I could hear something rattling under the vehicle so took it back and had that fixed. They ordered a new Buick emblem. When we went to pick it up we had noticed several issues. i.e. portion of hatch not painted, 2 trim pieces loose, tape residue on the back windshield, 2 deep scratches in hatch, muffler and tail pipes not installed correctly and are two different ... read more
2.5 Star : Likely to Recommend 4 Star : Repair Quality steering wheel is a hair off centered 4.5 Star : Customer Service
3.5 Star : Likely to Recommend 3.5 Star : Repair Quality Door either needs to be buffed out or re clear coated 3.5 Star : Customer Service I had to call to find out status of repair after 3 weeks
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 5 Star : Returned Clean
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service Extremely professional; excellent communication. 5 Star : Returned Clean
4.5 Star : Likely to Recommend The finish work is good but some more attention to detail is needed in my case. 4 Star : Repair Quality Still waiting on some small parts and adjustments. 4.5 Star : Customer Service
Frequently asked questions about The Body Shop at Long
How is The Body Shop at Long rated?
The Body Shop at Long has a 4.3 star rating with 158 reviews.
When is The Body Shop at Long open?
The Body Shop at Long is closed now. It will open tomorrow at 9:00 a.m.
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