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The Body Shop at Long
- Body Shops
- Chattanooga, TN
About this business
In operation 40 years.
Location details
2105 Test Dr, Chattanooga, TN, 37421, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
0.5 Star : Likely to Recommend 2 Star : Repair Quality Was told for two days that my car was in cleanup and would be ready that day. The third morning I called to check on it and they said that it would be ready in an hour, just needed to be washed. Got a call 2 hrs later say that there was a problem with the paint work and were going to need it for a few more days. Not sure they are telling me the truth 1 Star : Customer Service Not sure yet. Not sure who is not being straight with me
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service
5 Star : Likely to Recommend 4.5 Star : Repair Quality 5 Star : Customer Service
5 Star : Likely to Recommend Jerry Lacy was great 5 Star : Repair Quality Great job! 5 Star : Customer Service Great!
3.5 Star : Likely to Recommend 3.5 Star : Repair Quality repairs took about 30 days or more. staff was courteous when reached however many times it took several minutes to reach the main receptionist and most times took several minutes to reach the body shop, and sometimes just had to hang up and not get anyone on the phone. I do believe that main reason for the delay in my rep[airs was due to slow reactions in recieving parts from BMW. 3.5 Star : Customer Service
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service
5 Star : Likely to Recommend 5 Star : Repair Quality excellent work 5 Star : Customer Service very accommodating 5 Star : Returned Clean
5 Star : Likely to Recommend Satisfied 5 Star : Repair Quality Was not satisfied with tha appraiser. We are still waiting to be reimbursed for our out of pocket expenses w/ c submitted to the appraiser. My wife tried to call him nad texted him. We did not get any answer from him. The wreck was not clearly my fault so the other driver should shoulder the burden. The appraiser has not called back and let us know whether the expenses I have incurred will be reimbursed. 0.5 Star : Customer Service Refer to comments from before
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service
Frequently asked questions about The Body Shop at Long
How is The Body Shop at Long rated?
The Body Shop at Long has a 4.2 star rating with 152 reviews.
When is The Body Shop at Long open?
The Body Shop at Long is closed now. It will open at 9:00 a.m.
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