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The Body Shop at Long
- Body Shops
- Chattanooga, TN
About this business
In operation 40 years.
Location details
2105 Test Dr, Chattanooga, TN, 37421, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service
3.5 Star : Likely to Recommend 5 Star : Repair Quality 4.5 Star : Customer Service
5 Star : Likely to Recommend 5 Star : Repair Quality Jay Wyatt and The Body Shop team were excellent to work with and made the process so easy. They went out of their way to keep me informed and handle all the details for me. Highly recommend them! 5 Star : Customer Service
4.5 Star : Likely to Recommend 2.5 Star : Repair Quality Once I got my car back things are showing incorrectly. For example coolant low and its full, key battery needs to be replace and its good 4.5 Star : Customer Service
5 Star : Likely to Recommend 5 Star : Repair Quality The Body Shop did an awesome job on the repair. I was very satisfied with the work. 5 Star : Customer Service The Body Shop was very responsive to my questions and concerns.
1.5 Star : Likely to Recommend 4 Star : Repair Quality The quality of the repair is inconsequential compared to the wretched experience taken as a whole 1 Star : Customer Service One of the worst experiences of my life. Answer your phones! Keep the customer apprised of delays. Terrible experience
5 Star : Likely to Recommend We were truly impressed by the AAA quality of job they did. 5 Star : Repair Quality It looks like a brand new car 5 Star : Customer Service Jay and everyone in the office were very helpful to explain the process and time frames
0 Star : My Experience I was called saying vehicle was ready. I arrived for pickup and there were several areas with scrapes, junk in the paint and chips. Quality was terrible. I spoke to a estimator and he agreed to fix and re paint the front bumper. He also took over rental payment. Quality was very poor and there is no Quality control. Once it was fixed a second time it was at least acceptable. Not perfect but good enough. At least the body shop tried to "make it right".
5 Star : Likely to Recommend 5 Star : Repair Quality Great service!! I couldn't have asked for a better experience. 5 Star : Customer Service Great service! I couldn't have asked for a better experience..
Frequently asked questions about The Body Shop at Long
How is The Body Shop at Long rated?
The Body Shop at Long has a 4.3 star rating with 153 reviews.
When is The Body Shop at Long open?
The Body Shop at Long is closed now. It will open tomorrow at 9:00 a.m.
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