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The Body Shop at Long

4.3

About this business

Location details

2105 Test Dr, Chattanooga, TN, 37421, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.3158 reviews
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Vanasia's profile image
Vanasia 
5 months ago

5 Star : Likely to Recommend 5 Star : Repair Quality The Body Shop did an awesome job on the repair. I was very satisfied with the work. 5 Star : Customer Service The Body Shop was very responsive to my questions and concerns. 

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Kenneth 
7 months ago

1.5 Star : Likely to Recommend 4 Star : Repair Quality The quality of the repair is inconsequential compared to the wretched experience taken as a whole 1 Star : Customer Service One of the worst experiences of my life. Answer your phones! Keep the customer apprised of delays. Terrible experience 

Gianna's profile image
Gianna 
7 months ago

5 Star : Likely to Recommend We were truly impressed by the AAA quality of job they did. 5 Star : Repair Quality It looks like a brand new car 5 Star : Customer Service Jay and everyone in the office were very helpful to explain the process and time frames 

Nathan's profile image
Nathan 
7 months ago

0 Star : My Experience I was called saying vehicle was ready. I arrived for pickup and there were several areas with scrapes, junk in the paint and chips. Quality was terrible. I spoke to a estimator and he agreed to fix and re paint the front bumper. He also took over rental payment. Quality was very poor and there is no Quality control. Once it was fixed a second time it was at least acceptable. Not perfect but good enough. At least the body shop tried to "make it right". 

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Michelle 
9 months ago

5 Star : Likely to Recommend 5 Star : Repair Quality Great service!! I couldn't have asked for a better experience. 5 Star : Customer Service Great service! I couldn't have asked for a better experience.. 

Ralph's profile image
Ralph 
10 months ago

5 Star : Likely to Recommend 5 Star : Repair Quality Good job 5 Star : Customer Service 

Fredrick's profile image
Fredrick 
11 months ago

5 Star : Likely to Recommend 5 Star : Repair Quality Everything looks great. The repairs are well done. 5 Star : Customer Service The representative was polite and courteous when we called to ask for status of the repairs. 

David's profile image
David 
a year ago

5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 

Sammy's profile image
Sammy 
a year ago

5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 

Frequently asked questions about The Body Shop at Long

How is The Body Shop at Long rated?

The Body Shop at Long has a 4.3 star rating with 158 reviews. 

When is The Body Shop at Long open?

The Body Shop at Long is closed now. It will open tomorrow at 9:00 a.m. 

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