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The Apartments at CityCenter
- Apartments
- Washington, DC
About this business
In the heart of D.C. and centered on you-that's life at The Apartments at CityCenter. With our downtown location at CityCenterDC your world-class shopping and premier dining options, like Del Frisco's Double Eagle Steak House and DBGB Kitchen and Bar, are endless. Our rooftop is your ultimate oasis with a swimming pool, grilling and kitchen area, poolside bar and dog park. Take your workouts up a level in our two-story fitness center, or let loose at the bocce court. Enjoy the city views and natural light from your apartment... read more
Location details
825 10th St NW, Washington, DC, 20001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Property in decline due to gross mismanagement The management of the property by Hines has resulted in many unwanted and unwarranted changes in the residence/community. One such change is their recent decision to sack all the concierges and shut down the front desk service - one they’re obligated to maintain per our lease agreement. They are replacing this service with an Amazon Hub. Not only is this decision a breach of contract but it also creates a great security concern for the residents. With DC crime rates what they ar... read more
Business response:
Thank you for taking the time to share your concerns. We would love the opportunity to answer any questions you may have directly. Please reach out to our leasing office so that we may better assist you.
Removing front desk and concierge The building is removing the front desk staff at the 875 side and the replacing them with Amazon lockers, etc. Had I known about this, I would not have renewed my lease. With this development building should at least offer the option to terminate their lease immediately.
Business response:
Thank you for taking the time to share your concerns. We would love the opportunity to answer any questions you may have directly. Please reach out to our leasing office so that we may better assist you.
Property Management Change in 2022 This is a beautiful building, and if you like to be a central, mixed use business area, a great location. I have lived here since before the pandemic. However, the property management changed in mid-2022 for the worse. The new management team is less professional, less organized, and building maintenance has declined. Some units have had plumbing and flooding issues in part due to the building's design and maintenance problems. People are nice with a mix of students, professionals, and reti... read more
The Apartments at City Center I have lived at the apartments at city center for exactly 12 days and have already seen mice running around my unit. Informed the leasing office who was very nice and as helpful as they could be and they sent the lead exterminator. Francesco then informed me that there was nothing he could do and would only be able to lay mice traps down until pest control comes which isn't until next Thursday 3/24/24. It is the next day and no one has laid any traps down I had to go out and get some myself and ... read more
I’d like to talk about two employees Bridgette has become a part of our every day existence here, and I would miss her terribly if I didn’t get to say hi to her as I leave for work. She’s lovely and incredibly sweet. Tony is invaluable and I adore him. He’s friendly, calm and always helpful. He was wonderful to us during our Covid absence. THank you Buzzoto for having such wonderful staff.
Maintenance and Service Excellence The microwave in our apartment stopped working. We put in a request for it to be fixed, which was a very easy process. The maintenance crew responded immediately, and the microwave was fixed within an hour. It was an extremely efficient procedure, and the work work was excellent. Thanks so much to the staff at the Apartments at City Center for the great service!
Business response:
In today's digital world, online reviews are the best way to show your appreciation for our team. If it's not too much trouble, would you please leave an online review to share your positive experience with others? I have provided an easy-access link below: https://reptn.io/7MfAAsAw1BA
Great building, amenities, and location! The Apartments at CityCenter staff is professional, polite, and knowledgeable. The building and amenities are clean and fully functioning at all times. The entire operation is well managed. Highly recommend!
Business response:
Hi, Thank you very much for your 5-star review it is much appreciated. So glad you are enjoying your home here at CityCenter and enjoying what we have to offer. Best, Annelise Kotz Sales and Marketing Associate
Can't Wait To Move In! Caleb at The Apartments at CityCenter is nothing short of wonderful. He provided me and my family a first class experience when touring the building. It was like talking to an old friend we had known for years. He went above and beyond to secure the unit that we wanted. From our first initial phone conversation through the application process Caleb was nothing short of outstanding. A true southern gentleman. I can not wait to move to the building next month and knowing that there will be a familiar fac... read more
Business response:
We always strive to provide top quality service to every resident and guest and we are so thrilled to hear that you have enjoyed your experience here at The Apartments at CityCenter! Best, Michelle Haley General Manager
We love CityCenter CityCenter is top of the line and we love every minute of living here. Caleb in the leasing office could not have been more helpful in our search for the perfect place. We found ours because of him! CityCenter is the best
Business response:
Thank you so much for taking the time to post this review. I'm so happy to hear your experience with Caleb has been a positive one! Best, Michelle Haley General Manager
Frequently asked questions about The Apartments at CityCenter
How is The Apartments at CityCenter rated?
The Apartments at CityCenter has a 4.5 star rating with 268 reviews.
When is The Apartments at CityCenter open?
The Apartments at CityCenter is closed now. It will open tomorrow at 9:00 a.m.
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