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Texas Steak Express
- Steakhouses
- Odessa, TX
About this business
Location details
121 E. 42nd, Odessa, TX, 79762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible service both the Manager and Ashley the delivery driver were rude. Waited over two hours for my order just to have to return it! Never ordering from here again!
Business response:
We want to apologize about what happened and assure you we'll be taking a look into what might have happened. We only hope you give us another chance so that we can provide you with the five-star experience you deserve. -The Team at Texas Steak Express - Odessa
I am PISSED placed my order at 6:12 & 7:56 I get my COLD burgers.What happened to the 45 minute delivery?
Business response:
Hey, Mary. We want to apologize about the wait. We do have some high volume hours that require a little bit more time but not 1 1/2 hours. We'll be taking a look into what happened, and we sincerely hope you give us another chance in the future so that we can provide you with the five-star experience you deserve. -The Team at Texas Steak Express - Odessa
I pre-ordered online before 7 pm for an 830 pm delivery. Not only was my food over 40 minutes late it was cold, and missing items. They're only solution we can send it out but it may be a few hours. The Philly cheese steak sub was also way over salted. Do not order here.
Business response:
Sorry to hear this, Kathi. We want everyone to receive their correct order as quickly as possible, and I apologize if that wasn't the case. Hope that you'll give us another chance to prove ourselves in the future. -The Team at Texas Steak Express - Odessa
Business response:
Sorry to hear this, Miguel. We want everyone to receive their order as quickly as possible, and if that wasn't the case, I apologize. Hope that you'll give us another chance in the future. -The Team at Texas Steak Express - Odessa
AWFUL!! We waited two hours for our food, which was missing part of our food, lukewarm at best, and didn’t give us a receipt. Called the store twice and was just told “its on its way” during the wait with no apology or remorse. Shameful
I eat steak express every Saturday!!! I called it took two hours its raining and I understand . I call & and a manager Melinda who should not work with customer service she was so disrespectful to a max called me out my name yelled I finally got my food the delivery guy was so awesome he apologized a lot and understood my problem with Melinda he apologized for her but if she is a manager the car hop should not have to !!! I called and was hung up on 5 times finally she answers like yes hold on like whatttt !!!! She said she ... read more
Its good put a lil pricey the meat has good flavor but they dont have french fries
Frequently asked questions about Texas Steak Express
How is Texas Steak Express rated?
Texas Steak Express has a 3.5 star rating with 609 reviews.
When is Texas Steak Express open?
Texas Steak Express is closed now. It will open at 9:00 a.m.
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