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Texas Steak Express
- Steakhouses
- Odessa, TX
About this business
Location details
121 E. 42nd, Odessa, TX, 79762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible customer service. Called because we ordered a well done steak not burned. It is not the first time we order from here. I had never had a problem. Called spoke to what is a CSR and I told her I had a burned steak and she transferred me to a manager by the name of Josey and the CSR told her I was cussing at her. Please I am not that kind of person. I was not cussing at her. Josey was not apologetic about the situation. She didn't care that I had a burned steak and she was the manager then I asked for her manager a Chr... read more
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Steaks were to be med rare. One was raw the other way past well done. Lettuce in the salads was brown and wilted. Rolls cold.
placed my first order online today...it was very good and fast delivery...big portions ...the only things I was disappointed in was the roll was already cold and the butter would not melt....the baked potato was warm but again not hot enough to melt the butter..and I wish I could have ordered more cherries for my cheesecake(which was a very big piece...that I really enjoyed) needed at least two more.....my biggest disappointment was the jalapenos...the picture they show on the website when ordering shows a fresh jalapeno tha... read more
delicious bugers and the Cheesecakes bomb. Its better than buying pizza and it taking two hours. Drivers are friendly too not like dominos..
3rd strike. Food is ok, but subpar for the price. Typically cold when you get it, but the taste isn't bad. Waited almost 2 hours tonight for delivery. Called 3 times. I finally called and said don't bother. Showed up after I cancelled. Sure, I'll take it but I am not paying for cold overpriced food. Delivery guy called but manager said if I don't pay I won't get the food. No worries. Keep it, I'll never call again.
Called in an order and the guy took my order entry was going to shoot him self in the head...... that is so inappropriate my brother committed suicide and your going to say that over the phone with me that's not ok....I'm not happy what so ever...
We ordered a medium rare steak tonight and we ended up with a very rare steak. When we called to let them know we were told that's how these steaks were made and that we were wrong. The guy that answered the phone treated us as if we were stupid. Not ordering from them again.
Frequently asked questions about Texas Steak Express
How is Texas Steak Express rated?
Texas Steak Express has a 3.5 star rating with 609 reviews.
When is Texas Steak Express open?
Texas Steak Express is closed now. It will open on Monday at 9:00 a.m.
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