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Texas Roadhouse
- Steakhouses
- Poland, OH
About this business
Legendary Food, Legendary Service®, and Legendary Fun! At Texas Roadhouse, we take pride in everything we do from hand-cut steaks and fall-off-the-bone ribs, to some pretty sweet margaritas. And we do it all with one goal — to give your family a place to go for great food and good times at a fantastic price.
Location details
1221 Boardman Poland Rd, Poland, OH, 44514, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was my husbands Birthday and the service was great the food was excellent. I always make it a point to dine there when I'm hungry.
Business response:
Terrie, thank you for choosing to celebrate with us! We are so happy to hear you all enjoyed your visit. Come see us again soon!
All of our food was awesome! The steaks were cooked just the way we asked. Our waitress Lexi was extremely nice and very efficient. Our dishes were being taken off the table as they were being emptied. Everyone was very pleasant. We definetly will go back.
Business response:
Pam, Thanks for the great review, We hope to see you again soon!!
Steaks are hit or miss, we've had very good and meh. I just wish they'd open earlier, my wife & I would eat there alot more often.....their burgers are to die for, but they're never open when we want to eat (1:00 or 1:30 in the afternoon) through the week.
We keep coming back from Pa. Awesome service and food! Thanks
Business response:
Lou Thanks for the great review, We hope to see you again soon!!
For one thing it's way to cold in the building so bring a jacket we about froze !! Their was 7 of us they brought my dad's dinner about 20 minutes before the rest of our food arrived. Food was good waitress was good, the seating is a bit crowded but over all not too bad. Oh my daughter's steak was over cooked but they did bring her a new one that cooked the way she wanted.
Business response:
We are so sorry you didn't enjoy your visit with us. We'd like the chance to learn more and follow up with you in the next few days. Please connect with us here: https://www.texasroadhouse.com/contact-us/form
Food is always spot-on, best Filet around, always cooked to perfection. Have never had a bad meal or experience here!
Business response:
Thank you so much for the 5 star review!
Love the environment. The food is always fantastic. Had decent service. At same time. Other visits we've had excellent service.
Its a shame the staff isn't as good as the food. Seated us, had to ask for rolls, then the waitress didn't give us any bread plates. Took forever to take our food order. Ordered an onion, never got it. My husbands chili had onions and cheese, which he asked to not have put on, waitress took it back and obviously just scraped the stuff off and brought it back. Did complain to the manager and got a coupon for our next visit. I notice it going further down hill each time we go. Will give it one more chance to use coupon. The fo... read more
The waitress was very slow. Didn't get any rolls til we had to ask for them. Took too long to see if we needed drink refills. Very shocked at the poor service.
Business response:
James Matos , we are sorry you didn't enjoy your visit with us. We typically provide Legendary Food & Legendary Service, but it sounds like we fell short for you. We'd like the chance to learn more, please give our Guest Relations team a call at 1-877-426-3672.
Frequently asked questions about Texas Roadhouse
How is Texas Roadhouse rated?
Texas Roadhouse has a 4.3 star rating with 4,250 reviews.
When is Texas Roadhouse open?
Texas Roadhouse is closed now. It will open tomorrow at 9:00 a.m.
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