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Texas Roadhouse
- Steakhouses
- Poland, OH
About this business
Location details
1221 Boardman Poland Rd, Poland, OH, 44514, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If I could rate this restaurant 0 stars I would. Thanks for turning a very special day for my family into the worst dining experience ever! All because the manager would not wait for the rest of our party to walk in from the parking lot. After asking to speak to a different manager, the owner came out and sent us on our way, even though our entire party was now inside the restaurant. It was a totally humiliating experience, and I be sure to let everyone I know how deplorable these people acted.
Business response:
Shari Hays, we are sorry you didn't enjoy your visit with us. We'd like the chance to learn more, please give our Guest Relations team a call at 1-877-426-3672.
Good food, poor service. She payed more attention to a table right to the left of us and would turn around without any aknowlagement. So her tip was her punishment
Food was good! The Waiter was great. His name was Donavon. He was very helpful and seemed to enjoy his job!
Nice service, very kind people,,, the wife & I we return....
GREAT PLACE TO EAT , I came from Washington DC and with family .. great waitress was Brittany
Service was avg food was good but forgot steak for one customer service slow
Business response:
Steve Danklef, we are sorry you didn't enjoy your visit with us. We'd like the chance to learn more, please give our Guest Relations team a call at 1-877-426-3672.
Was our first time there and was very impressed! Short wait! Absolutely wonderful service! Our waitress kept bringing us rolls & even gave us some to take home. I ordered a wild strawberry lemonade, but she also brought me a blue lemonade to try! Food was cooked very well & tasted amazing! Definitely going back!
Awful. Will never come back to this restaurant. My family came here for dinner on Easter. Waited 10 minutes for a server to take drink orders. When they finally came 15 minutes later, server brought waters and iced teas but not rest of drinks. Had to wait another 10 minutes for rest of drinks. I ordered Kabobs and after trying 5 pieces of steak, everyone so full gristle, I sent it back and asked for a steak of comparable price, medium rare. 15 minutes later after everyone done eating, steak came out cooked medium. I told the... read more
Business response:
Dee, we are sorry you didn't enjoy your visit with us. We'd like the chance to learn more, please give our Guest Relations team a call at 1-877-426-3672.
Went last night. There was six of us so I did the 'call ahead' which worked very well. Our waitress was attentive, but not hovering, food was delicious!
Frequently asked questions about Texas Roadhouse
How is Texas Roadhouse rated?
Texas Roadhouse has a 4.3 star rating with 4,578 reviews.
When is Texas Roadhouse open?
Texas Roadhouse is open now. It will close at 6:00 p.m.
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