This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Texas Roadhouse
- Steakhouses
- Poland, OH
About this business
Legendary Food, Legendary Service®, and Legendary Fun! At Texas Roadhouse, we take pride in everything we do from hand-cut steaks and fall-off-the-bone ribs, to some pretty sweet margaritas. And we do it all with one goal — to give your family a place to go for great food and good times at a fantastic price.
Location details
1221 Boardman Poland Rd, Poland, OH, 44514, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We love Texas Roadhouse and this was the worst experience we have ever had. The only good thing were my ribs. My husbands bun for his burger was stale, my salad had so much bad lettuce and no dressing, I couldn't eat it.
Business response:
Carolyn, We are sorry you didn't enjoy your visit with us. We'd like the chance to learn more and follow up with you in the next few days. Please connect with us here: https://www.texasroadhouse.com/contact-us/form
The owner and manager are very rude. We go to roadhouse every weekend, because we love the food. This location is horrible. We will never go here again. We will continue to frequent other locations though. They've all been great!
Business response:
Heather, we are sorry to hear you did not enjoy your visit. We'd like the chance to learn more, please give our Guest Relations team a call at 1-877-426-3672.
Everything was perfect! Our waitress was fantastic! The steaks were phenomenal!
Business response:
Thanks very much for the 4 star review. We're shooting for 5 next time!
Business response:
Carlos Hernandez, thank you so much for your wonderful 5 star rating! We hope to see you again very soon!
Took my son there after his game last night a 15 min wait time but it was well worth it !! And my server was a guy with a ponytail he was freaking awesome 👏🏽 he didn’t miss a beat !
Business response:
Jocelyn Unbreakable Wilson We are so happy you had a good visit. We hope to see you again soon!
Food was good but the service not so much. Had to ask for rolls. We ordered the Sweetest Day special. The server never took plates away and we were sitting at a two person booth. No room for anything. Never refilled drinks acted like he couldn’t wait for us to leave.
Business response:
We are so sorry you didn't completely enjoy your visit with us. If you ever are unsatisfied again, please let us know before you leave the restaurant. We'll fix any issue brought to our attention.
Frequently asked questions about Texas Roadhouse
How is Texas Roadhouse rated?
Texas Roadhouse has a 4.3 star rating with 4,250 reviews.
When is Texas Roadhouse open?
Texas Roadhouse is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com