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Texas Roadhouse

4.3

About this business

Legendary Food, Legendary Service®, and Legendary Fun! At Texas Roadhouse, we take pride in everything we do from hand-cut steaks and fall-off-the-bone ribs, to some pretty sweet margaritas. And we do it all with one goal — to give your family a place to go for great food and good times at a fantastic price. 

Location details

1221 Boardman Poland Rd, Poland, OH, 44514, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.34,250 reviews
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Christy Hodge's profile image
Christy Hodge 
7 years ago
Missy Childress Auck's profile image
Missy Childress Auck 
7 years ago
Sheila Hamrick Timmins's profile image
Sheila Hamrick Timmins 
7 years ago

O.k I am done with this place. Steaks are terrible. Tough, either under cooked or over cooked.. Ribs burned and dried out. Was very good when they first opened. Will not be back! My last 4 dinners stunk. Also when a customer asked for a knife. Your waitress should not say. "Ya but your going to have to give me a minute". It's not like I was telling you to hurry it up. 

Lori A Noble's profile image
Lori A Noble 
7 years ago

Met our friends for our holiday get together New Years eve. I called ahead for seating an hour ahead and we waited another hour on top of that before being seated. Normally this would completely annoy me. We sat at the bar and had a drink and talked with our friends and the time went by quickly. I would of given 5 stars but for this. Our waitress, Lauryn was amazing as usual and all of our steaks were cooked to perfection... no complaints other than the wait. 

George Augustine's profile image
George Augustine 
7 years ago

My first visit here. Cold food reheated in a microwave which came out semi warm and hard as a rock. Disappointing visit at best. 

Business response:

George Augustine, we are sorry you didn't enjoy your visit with us. We typically provide Legendary Food & Legendary Service, but cold food should never be on the enu. Please give our Guest Relations team a call at 1-877-426-3672. 

April Stein's profile image
April Stein 
7 years ago

We went for our anniversary and I have to say this was the most horrible food I've ever had. I went to take a bite of my backed potato and it was completely covered in salt. It was very nasty. I said something to the waitress and she laughed and said that they soak the potatoes in the morning and that they then put salt on them. I couldn't even eat my potato. I was looking forward to coming there and was so upset at the experience I've ever had. 

Business response:

April, We are sorry you didn't enjoy your visit with us. We'd like the chance to learn more and follow up with you in the next few days. Please connect with us here: https://www.texasroadhouse.com/contact-us/form 

Jim Boris's profile image
Jim Boris 
7 years ago

I was greeted and seated right away. Fast service, great food and server came back often and checked on us. Thank you 

Business response:

Jim, Thank you for great review! We hope to see you again very soon! 

Alex Wertz's profile image
Alex Wertz 
7 years ago
Elsie Dickey's profile image
Elsie Dickey 
7 years ago

Business response:

Elsie Dickey, thank you for your review. 

Frequently asked questions about Texas Roadhouse

How is Texas Roadhouse rated?

Texas Roadhouse has a 4.3 star rating with 4,250 reviews. 

When is Texas Roadhouse open?

Texas Roadhouse is closed now. It will open tomorrow at 9:00 a.m. 

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