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Texas Roadhouse

4.3

About this business

Location details

2900 James Sanders Blvd, Paducah, KY, 42001, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.34,935 reviews
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Brant-Court Barrett's profile image
Brant-Court Barrett 
8 years ago

Absolutely worst service ive ever had. Never got a drink refill. And waited for our food for almost 2 hours. Not one person checked on us and the place was not even busy. Don't go here! 

Business response:

We are sorry to hear this, Brant-Court. Please know that we take your feedback seriously and we will be checking in with the store. Please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/ or you can give us a call at 1-844-6LOGANS so we can follow up with your concerns. Thanks. 

Neal Ferguson's profile image
Neal Ferguson 
8 years ago

The table was so sticky you couldn't put your hands on it, even after the waitress recleaned it. The peanuts were nasty, and the tea tasted like Paducah water in the sixty's 

Business response:

We are sorry to hear this, Neal. Please know that we take your feedback seriously and we will be checking in with the store. Please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/ or you can give us a call at 1-844-6LOGANS so we can follow up with your concerns. Thanks. 

Jenifer Crosby's profile image
Jenifer Crosby 
8 years ago

I am visiting from Missouri and came to eat with family and i was made to sit on the patio with my service dog. I have never been made to do this at a Logans location in Missouri. I felt very singled out. 

Business response:

We are sorry to hear this, Jenifer. Please know that we take your feedback seriously and we will be checking in with the store. Please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/ or you can give us a call at 1-844-6LOGANS so we can follow up with your concerns. Thanks. 

Joe Greenup's profile image
Joe Greenup 
recommend  Recommended
8 years ago

Had the porterhouse and all the trimmings. Service was friendly and prompt, food was excellently prepared. 

Sarah Taylor's profile image
Sarah Taylor 
8 years ago

Our waiter was so rude and disrespectful and our food was awful. 

Kimberley Kay Brown's profile image
Kimberley Kay Brown 
8 years ago
Tom Byrne's profile image
Tom Byrne 
8 years ago

Got sweethearts order wrong,but made up for it on the bill 

Business response:

We appreciate you taking the time to review your experience, Tom. If you'd like us to follow up with your concerns, please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/ or you can give us a call at 1-844-6LOGANS. Thank you. 

Karen S Dowell's profile image
Karen S Dowell 
8 years ago

Great service....my friends and I got there around 6 and didn't leave until 9:30p. We got caught up on everything and talked about the good ol days. Shana and I have been friends for 50yrs... 

Rhonda Moss Leavell's profile image
Rhonda Moss Leavell 
8 years ago

Went to Logan's to eat lunch with my mom, brother and sister today, it took them 45 minutes from the time the waitress walked away with our orders for them to bring our food, this was the second time this happened, so we decided to give it a try again, it was a big mistake giving them another chance. Our waitress, Laura was awesome. It'll be a while before we go back, on top of that, my brother and I ordered Potato Soup and they gave us gravy with the toppings, (can you believe that), they need to get their kitchen in order.... read more

Business response:

We're so sorry your experience wasn't the best, Rhonda. Please know that we take your feedback seriously and we will be checking in with the store. Please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/ or you can give us a call at 1-844-6LOGANS so we can follow up with your concerns. Thanks. 

Frequently asked questions about Texas Roadhouse

How is Texas Roadhouse rated?

Texas Roadhouse has a 4.3 star rating with 4,935 reviews. 

When is Texas Roadhouse open?

Texas Roadhouse is closed now. It will open on Monday at 9:00 a.m. 

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