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Texas Roadhouse

4.3

About this business

Location details

2900 James Sanders Blvd, Paducah, KY, 42001, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.34,935 reviews
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Anne Goodwin's profile image
Anne Goodwin 
8 years ago

It's my first time in logans yesterday but I got excellent food and the crew he was excellent in his job. I forgot his name "why"/y? But his great attentive. Excellent service for me. 

Business response:

Anne Goodwin We're glad you had a great experience! Thanks for sharing your positive feedback. We hope to serve you again soon! 

Alyssa Nicole Elliott's profile image
Alyssa Nicole Elliott 
8 years ago
Frank Bennett's profile image
Frank Bennett 
8 years ago

Hadn't eaten here in awhile. Did not have time to eat there so got our order to go. Drove from Kentucky home to Illinois. Thought I'd have part of a roll while I put things away...no whipped butter. Went to enjoy my main course salad...no salad dressing. Called expecting to be told they would reimburse my meal. Nope...Dairy Queen and McDonalds do, but not Logan's. Wanted me to come by for a free complimentary meal. Why would I want to go back to give them another chance at messing up my order. Will never go back, new Longhor... read more

Business response:

We're so sorry your experience wasn't the best, Frank. Please know that we take your feedback seriously and we will be checking in with the store. Please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/ or you can give us a call at 1-844-6LOGANS so we can follow up with your concerns. Thanks. 

John L Zorn's profile image
John L Zorn 
8 years ago
Kathy Hampton Wetherington's profile image
Kathy Hampton Wetherington 
8 years ago

First our salads came before our app. My husband's steak was so well that it was a hockey puck, he couldn't eat it. Granddaughter's steak was med, and dry, she ate my steak. My steak med-rare turned out to be rare, loaded potato toppings were on plate. I had to put it on the potato. The lettuce in the salads had to be picked thru, for bad peices. This was the worse meal we've ever at Logan's. 

Business response:

Kathy Hampton Wetherington We are sorry to hear this. Please know that we take your feedback seriously and we will be checking in with the store. Please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/ or you can give us a call at 1-844-6LOGANS so we can follow up with your concerns. Thanks. 

Leonard Leslie's profile image
Leonard Leslie 
8 years ago
Crystal Ramsey's profile image
Crystal Ramsey 
8 years ago

I called a head to ask of I would have to wait long becaue im a lunch break. Was reassure no they were slow. Waited forever to be seated finally tracked down the lady to sit me down. She smelt like she had just smoked a whole 13 cartons of cirgattes. She sat me at table that she just "cleaned". I sat down in my nice work dress that I have to be in all day and the whole back side is soaked. When I asked her to dry it she rolled her eyes at the inconveince of me not wanting to feel like I wet myself. Waited longer for waitress... read more

Business response:

We're so sorry your experience wasn't the best, Crystal. Please know that we take your feedback seriously and we will be checking in with the store. Please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/ or you can give us a call at 1-844-6LOGANS so we can follow up with your concerns. Thanks. 

Craig Dick's profile image
Craig Dick 
8 years ago

Steak was raw in the middle. Rest of the food and service was great. 

Business response:

Craig Dick We're sorry to hear about this. Please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/ or you can give us a call at 1-844-6LOGANS so we can follow up with your concerns. Thanks. 

Sarah Byers's profile image
Sarah Byers 
8 years ago

Frequently asked questions about Texas Roadhouse

How is Texas Roadhouse rated?

Texas Roadhouse has a 4.3 star rating with 4,935 reviews. 

When is Texas Roadhouse open?

Texas Roadhouse is closed now. It will open on Monday at 9:00 a.m. 

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