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Telstra Store
- Telecommunications
- Sydney, NSW
About this business
Location details
400 George Street, Sydney, NSW, 2000, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
I've been a customer for years with multiple services. Recently move houses and went with Telstra as my internet and phone provider and its has been a disaster, unfulfilled promises, uncoordinated, they try to be 'nice' over the phone but they don't hang up so you can't respond the survey... really disappointed... can someone please get in touch and resolve this issue?
Telstra shit customer service and shit service providers, took out an internet package and it's been 6 weeks and still no internet, was told today that it's still another 5 weeks away and there are no lines in the street! I live in Sydney and have a Telstra pit in the nature strip out the front of my property! How the hell do you not have enough services in your own pits and exchanges to supply all the houses in an area that we were told is the only provider. I now sit here at home using the internet on my phone which of cou... read more
NO INTERNET FOR DAYS - SAY ITS MODEM FAULT - NO ITS NOT!!!! SICK OF PAYING FOR SOMETHING I HAVEN'T GOT!!! AND OF COURSE THE IQ3 I JUST GOT WITH TELSTRA CAN'T WORK PROPERLY WITHOUT INTERNET CONNECTION!!! HAVING TO USE DONGLE AND COSTING A FORTUNE. ARE YOU GOING TO REIMBURSE ME TELSTRA???
NO INTERNET FOR DAYS - SAY ITS MODEM FAULT - NO ITS NOT!!!! SICK OF PAYING FOR SOMETHING I HAVEN'T GOT!!! AND OF COURSE THE IQ3 I JUST GOT WITH TELSTRA CAN'T WORK PROPERLY WITHOUT INTERNET CONNECTION!!! HAVING TO USE DONGLE AND COSTING A FORTUNE. ARE YOU GOING TO REIMBURSE ME TELSTRA???
By far the worst service EVER!! I have just wasted spent almost 2 hours on the phone speaking to 8 different technicians from 8 different departments only to come back that they couldn't resolve my issue because in basic terms it's not their problem ... this all started yesterday when all I simply was trying to do was to get information or action when would be the best time to connect my Internet ,my phone and Foxtel at my new address ... I was informed it would be okay that I could start the process then without it affectin... read more
By far the worst service EVER!! I have just wasted spent almost 2 hours on the phone speaking to 8 different technicians from 8 different departments only to come back that they couldn't resolve my issue because in basic terms it's not their problem ... this all started yesterday when all I simply was trying to do was to get information or action when would be the best time to connect my Internet ,my phone and Foxtel at my new address ... I was informed it would be okay that I could start the process then without it affectin... read more
My daughter booked for the NBN to be installed at her new apartment. She asked for it to be done on the 25th August due to not having access until then. After taking down all the details they got it terribly wrong and booked it for this Friday. After many phone and many hours trying to explain that they got it wrong and could they fix the date and always replying to her that they have noted and changed it. She gets an email and text stating it would be installed this a Friday. This is ridiculous! What is it that you don't ge... read more
Frequently asked questions about Telstra Store
How is Telstra Store rated?
Telstra Store has a 1.2 star rating with 733 reviews.
When is Telstra Store open?
Telstra Store is closed now. It will open at 10:00 a.m.
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