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Telstra Store
- Telecommunications
- Sydney, NSW
About this business
Location details
400 George Street, Sydney, NSW, 2000, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Dear Telstra What an absolute disgrace of an excuse for customer service you purport to provide to your so called "valued" customers. For the last 2 months I have had to deal with incompetence and frustration of monumental proportions for what I would think is a very simple process that your company do on a daily basis, ie. Relocate my internet to a new address. Every single time I have had the absolute displeasure and annoyance of having to communicate with telstra employees I have been met with complete ignorance and incom... read more
Worst customer service ever. They've now screwed my internet connection up, most likely on purpose
Terrible service.....I’m leaving your company. Happy to keep charging over $300 a month for an issue you cause have caused. 2 emails, 1 call back then I never get a call back to follow up.
Terrible service.....I’m leaving your company. Happy to keep charging over $300 a month for an issue you cause have caused. 2 emails, 1 call back then I never get a call back to follow up.
Telstra. You make peoples lives extremely difficult. I've been on the phone for an hour being shuffled around from people to people and then cut off. Guide me please. I've just started a new plan with Telstra Foxtel and have not received the Telstra TV offered free as part of my plan. Also I'm not receiving 9Life channel since Foxtel was installed. And also I'm getting 2 adult channels showing on my TV Guide for all to see which have discusting TV Show titles that I don't want my kids to see. I want them removed from the gui... read more
Telstra. You make peoples lives extremely difficult. I've been on the phone for an hour being shuffled around from people to people and then cut off. Guide me please. I've just started a new plan with Telstra Foxtel and have not received the Telstra TV offered free as part of my plan. Also I'm not receiving 9Life channel since Foxtel was installed. And also I'm getting 2 adult channels showing on my TV Guide for all to see which have discusting TV Show titles that I don't want my kids to see. I want them removed from the gui... read more
Useless and just shocking service and communication. Very unimpressed.
Useless and just shocking service and communication. Very unimpressed.
No home phone or internet service for 4 days and counting.. constantly being told the problem has been escalated and that we will get a call from the so called “Specialist (LOL) Team”.. maybe they are so special they communicate telepathically, because we have not heard anything from anyone on THAT team. All communication has been initiated by us! Customer Satisfaction rating is a big fat zero! Contract is finishing in April.. See ya TELSTRA! You suck!!
Frequently asked questions about Telstra Store
How is Telstra Store rated?
Telstra Store has a 1.2 star rating with 733 reviews.
When is Telstra Store open?
Telstra Store is closed now. It will open tomorrow at 10:00 a.m.
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