TD Bank

Ovidiu P 

on BBB

3 years ago

I never received lien release, the car was paid almost 12 years ago. VIN # ****************JEEP LBY 2004. Liens: Document # *******Lienholder name: "DC FIN SVCS AMER LLC" Thank you. 

William H 

on BBB

3 years ago

This sketchy bank (TD Bank) reduced my credit limit on a perfectly maintained account with ********* for no reason. By doing that to me, my credit rating went down 25 points. Calling customer support is a waste of time. Apparently they are all a bunch of snotty women working at home with kids crying in the background. Very unprofessional and it's obvious none of them care at all.I have little to no incentive to pay them another ***** on my account. What are they going to do to me - hurt my credit? They already did that.Anyon... read more

Rebecca U 

on BBB

3 years ago

I helped my mother purchase a car. I put the down payment and co-signed (I was the primary signer). We put the title in her name. She unexpectedly died in mid-February. It is now mid-June. I spent hours on hold. I was given a different answer every single week when I called. I sent a death certificate. They pretended not to get it, but immediately put the **** in my name and to my address. I sent them 21 more. They said they received four. I was promised that a supervisor would call me within 24 to 48 hours of the agent putt... read more

Gianna S 

on BBB

3 years ago

They dont care about their customers who have been with them long term. They also do not care if about you are put into a financial bind. I had issues with a mobile deposit and they held the check for 6 days because they couldnt verify it. I asked them at 7am if they could expedite the process because it was a pay check from my new job. They said they put in the request. I called around 4pm because I had no received any emails or info about it. They check on it and said the expedited process was denied. When I asked if they ... read more

Charlotte B. 

on BBB

3 years ago

This ** showed up in my credit report as an acct I opened. I never opened an acct with, nor even applied. 

sonam s 

on BBB

3 years ago

the customer service is ********, I Request reconstructed statement a month ago I haven't received yet, I almost every day call the bank every time when I call, they gave me new excuse, the best part is they charge service charge right away, but they don't leave note on the account every time when I call, I have to explain everything again and again, they love to blame other, blame on postal service, mailing address and on each other. they don't have any record that how many time i called and why i call. no record what is ha... read more

Nicolas A 

on BBB

3 years ago

Horrible service. Had many problems with their billing. They have said that they returned money to me when a payment was rejected and I never received it. I sent proof and they have yet to get back to me. It has been 3 weeks. They are not communicating and on top of this continue to add on to my **** for a phone I never received. I am sick of their behavior and lack of communication. They have rejected payments more than once now that is not on me. No service to resolve this issue. They only look out for themselves and not t... read more

Michael H. 

on BBB

3 years ago

In November of 2021, I received a promotional letter from TD Bank to open a savings account that required a $20,000 minimum and that if the money was left there for 90 days I would receive $200.I have left the money untouched for now over 6 months and the guarantee of $200 has never been added.I visited the branch , ****** Rockville,MD20852 to question this with the person who originally opened the account whose name was *****. She was not available so a ********************* told me to send a copy of the address of the prom... read more

Michele F 

on BBB

3 years ago

The dispute team is complete trash. I ordered from Uber eats and the restaurant messes up and gave me the wrong order. I had to throw the food out as its something Id never eat. **** td decided to take the merchants side and not refund me. I wanted to redispute the case and its up to the awful dispute team to decide if they will allow me to do so. Its supposed to take **** business days. Its been over 14 days and still no answer. This service is trash. Time to use a new credit card. Theyre making a huge deal for $33