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3 Skyline Dr Ste 120, Ste 120, Hawthorne, NY, 10532, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Makes it impossible to cancel subscription. The whole thing is a scam and I cant believe they are still in business.
Theyre truly a scam. I just signed up with them today and my order came up to $35 dollars. Once I placed my order theres a remaining balance of $70. I called them to cancel my subscription and order, and they told me its too late to cancel my order when it hasnt even been shipped yet. They are a total scam looking to steal money from people. I was better off going to Target or ******* to purchase their products. But target stopped selling the acne body wash that has helped clear my skin. I will never purchase anything from t... read more
Proactiv is an absolute scam. Their products only make acne worse. They sign you up as a subscription and make it nearly impossible to cancel. Even if you don't use their products after you unsubscribe, they will send things and charge you. You won't know you owe any money until you're sent to collections. They are terrible. You pay for product that you don't use and they don't refund you either. Terrible business. Stay away!
So I cancelled my subscription July 24. Now August 3 what do you know ** being charged for my subscription. I speak with ****** who says that I still have a subscription. Then I proceed to tell him I have proof that I canceled my subscription. I took pictures of everything I don't know why but Im glad I did. He tells me now the my subscription is cancelled and that they can't reimburse me because the shipment has already been ordered. I told him I don't care if you can't cancel the order. I want my money back. They are telli... read more
Stay away from this company. I placed an order and received something different. I told the Company right away and they said it is too late to cancel . They can't cancel a few minutes after the order was placed? That does not make sense. So of course I had to pay to return because their website is terrible. They refuse to refund the shipping cost.I will never order from them again.
This company is a complete SCAM. They bill you for products you did not order. They refuse to cancel your orders THEY placed unauthorized. They severely over charge. At 1 am I received an email for products I did NOT order!!!!! I called at 7 am. They absolutely refused to cancel stating it has left the warehouse. Filing fraud with my bank! Steer clear of these people!!!!
No way to cancel subscription! I tried to cancel for an entire month! No one would get back to me but they still charged me! Now I cant get a full refund and the products dont work! Im so mad. Scam artists!!! They also took over 5 emails to reply to me to cancel. How hard to you have to try to get ahold of a company for some help!? Unreal. Charged me over 64 dollars for facewash toner and cream. And they told me they wont reverse the pending FOURTY dollar charge because its too late. So 100 dollars for products that dont wor... read more
This company makes it impossible to cancel any orders. I had logged on to their website and it demonstrated I have no current or future orders or subscriptions. However, I received an email at 1 am EST that an order was placed, and I contacted them at 7 am EST to cancel. I was told that the order has already been prepared for shipping, so I am unable to cancel the order. Their customer service was absolutely not going to help me. I have never dealt with a company that gives you, at best, a 6-hr window to cancel an order once... read more
Poor *************************** I have been a regular customer of ********************** skin care since approximately ****. This complaint is not regarding the product itself, for I love it, it is part of my regular skin care regimen. I have however been consistently overcharged and am fed up. Every since the launch of the new website (approx. 2 years ago) the entire billing operation has gone by the wayside. Over the last couple of years I have had to make several phone calls ranging between 45 min to 1 hr in which I need... read more
Taro Pharmaceuticals U.s.a., Inc. has a 1.3 star rating with 66 reviews.
Taro Pharmaceuticals U.s.a., Inc. is open now. It will close at 5:30 p.m.
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