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Taro Pharmaceuticals U.s.a., Inc.
- Pharmacy
- Hawthorne, NY
About this business
Location details
3 Skyline Dr Ste 120, Ste 120, Hawthorne, NY, 10532, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am writing to request the cancellation of my Proactiv subscription immediately. I have been receiving text messages from Alchemee, LLC (formerly The Proactiv Company) stating that I am in collections. However, I currently have an active subscription that is billed to a valid credit card.
I am writing to request the cancellation of my Proactiv subscription immediately. I have been receiving text messages from Alchemee, LLC (formerly The Proactiv Company) stating that I am in collections. However, I currently have an active subscription that is billed to a valid credit card.
Personally called proactive and canceled my bill. I paid up to date March 2025 when I canceled. I received a collection notice five months later saying that I did not pay for January 2025. I feel that Proactive scammed me out of $49.90 which I paid because I don't have the time to argue about $49.90 and big companies know this. This is how they structure their policies. So beware when you get a subscription from Proactive. I hope this will be the last time I hear from Proactive.
Absolutely horrible and predatory. I had to tell them three times to cancel my subscription. It was basically like I had to beg for it. I also happened to be canceling on the same day a new order had been placed (auto renew), and they claimed they couldn't cancel the new order because the time window had passed. The order had not even been shipped yet. The order was placed on the 19th and was set to ship on the 25th. They told me my only options were to either refuse the package or pay to ship it back to them. Not being able... read more
Criminal thieves. Stole money out of my account for products I didn't order or receive. Called and they insisted on lying to me. Had to cancel my card because these lying thieves told my bank I authorized purchases. I bet they are even posting false reviews here to increase their ratings because I've never met a customer they haven't stolen from. The police need to start arresting these scum and throwing them in prison to rot forever.
Same experience as everyone else here, this product is billed and shipped in such a bizarre and apportioned way that a) it makes it seem as if it's a better deal than it is and b) that you'll only be billed for shipments you receive- which while technically true is done in such a way as to make it virtually impossible to cancel your subscription at a point in the billing process where you don't owe anything. Because there is never a time they are not preparing to process a shipment or processing charges. Because the charges ... read more
Like many others, Proactiv sent me to collections for a balance of $24.95 that allegedly was incurred in 2022. I just received my first notice about a balance owed this month (2024). Not once did I receive a bill from proactiv saying I owed them anything, and Im certain that when I did have dealings with them, they made sure to take the money before they sent me anything. So theres no way I couldve owed them. Now Its in collections And affecting my credit adversely. When contacted, they gave me some order number that I cant ... read more
Started a Proactiv subscription for my teenager in January 2022, which was linked with auto payment to my ****** account. In September 2022 (after monthly payments and sporadic, unreliable shipments) I canceled the subscription. My cancellation email stated I still owed $19.97 on my account. In October 2022 an auto payment of $9.99 was charged to ******, and in November 2022 an auto payment of $9.98 was charged to ******. Those two payments satisfied the $19.97 remaining balance.Two days ago more than TWO YEARS after cancell... read more
I am at a loss for words I had used proactive for YEARS and years in the past and went on acutane and then my face was better so I didnt have a need for the product anymore. I remember trying to call and cancel my subscription sometime in 2021 but the person on the phone must have not actually canceled my subscription. My last order was supposedly in 2022. I NEVER received product in 2022. So Im very confused as to why your company is telling me I did. I was on the phone yesterday for an hour trying to deal with this. I was ... read more
Frequently asked questions about Taro Pharmaceuticals U.s.a., Inc.
How is Taro Pharmaceuticals U.s.a., Inc. rated?
Taro Pharmaceuticals U.s.a., Inc. has a 1.3 star rating with 66 reviews.
When is Taro Pharmaceuticals U.s.a., Inc. open?
Taro Pharmaceuticals U.s.a., Inc. is closed now. It will open at 8:30 a.m.
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