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Synergy Gas
- Propane
- Tulsa, OK
About this business
Choose Synergy Gas as your propane provider for comfort and service you can count on. Our local, knowledgeable service professionals are always there for you, providing safe, reliable energy.
Location details
3602 North Mingo Valley Expressway, Tulsa, OK, 74116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Amerigas should not be in business. My tank went dry. We smelled gas. They locked tank at 12AM and never ordered a delivery. We are on auto delivery. No one answers phones. Covid sent this company into the hell hole. Why didnt they deliver and fill my tank? Now i am stuck. i was told to leave the house.. what am i supposed to do??? NO ONE ANSWERS THE PHONES!!!
Horrible customer service, have been trying to reach them for a week about our late delivery. On hold for 30 to 45 minutes. Covid is not an excuse to not answer the phone
How can this business have a BBB A+ rating with a customer review average of 1.08? Their customer service is AWFUL. You cannot reach a human on the phone, their website is useless, there is no way to schedule a delivery. The driver is great, the company is terrible. I don't know how they stay in business.
poor customer service, unauthorized charge on my account. do not do business with this company
I had to wait over a month for a delivery do not reccommend
Have been a customer for MANY years for our summer/weekend cabin. Did online request for delivery and got a confirmation email. The delivery didn’t happen. 20+ minutes on hold to get delivery. Delivery came on Wednesday and driver locked the tank for no apparent reason. I would be ok with that but NO ONE called to tell me. Not an email/text/call to tell me the tank was locked. Unacceptable! Showed up on a Saturday to find locked tank. On hold 30+ minutes to learn that there is no one available on a Sat or Sun to unlock the t... read more
I wish I could give them zero stars. Absolute terrible customer service and management. Had multiple issues with this company at the beginning of the year. We have two propane tanks on our property. One for our home, the other for our greenhouses. A employee filled the wrong tank during a delivery. Although it was his mistake, Amerigas said they would not fix the issue unless we paid more. We finally were given a $150 credit from the incident. However, we soon learned that we were actually going to have to repay that “credit... read more
Call wait time is absolutely insane! The music played while on hold for long period of time is obnoxious, repetitive, and highly irritating. If I was not angry when I called, I was by the time the call was answered. One call was dropped while on hold for for over 15 minutes. My issue has not been resolved after multiple calls. I requested propane delivery suspended for a period of time and delivery was made in spite of emailed confirmation that delivery would be suspended. I have been trying to contact someone to resolve my ... read more
Business response:
12/22. Still no calls or contact from this company to resolve our problem.
I've had to call three times. Each time, the wait was around 45 minutes. The first time, I was told by the rep that someone would call me that afternoon to schdule an inspection. Never happened. Waited three more days to wait another 45 more minutes on hold. Rep apologized, said someone would call me on Monday at 1 PM. Never happened. A week later, an Amerigas tech called me and said he was at my property (Georgia). I was in Florida. Fortunately, the guest (its vacation rental) allowed him in. He called and I arranged to hav... read more
Frequently asked questions about Synergy Gas
How is Synergy Gas rated?
Synergy Gas has a 1.2 star rating with 701 reviews.
When is Synergy Gas open?
Synergy Gas is closed now. It will open on Monday at 8:00 a.m.
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