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Synergy Gas
- Propane
- Tulsa, OK
About this business
Choose Synergy Gas as your propane provider for comfort and service you can count on. Our local, knowledgeable service professionals are always there for you, providing safe, reliable energy.
Location details
3602 North Mingo Valley Expressway, Tulsa, OK, 74116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Price gouging at its best! Over 20+ years they have consistently been $1 or more higher per gallon than surrounding competitors. They always have issues finding my account and are very difficult to work with. Normally I have to haggle to get them to match price, but they are always resistant. Also, they do not perform regular service checks on the tanks that they own, they will only service the tank after there is a problem reported. So for years my tank was leaking costing me money over the course of months, eventually the ... read more
Business response:
Our pricing structure is outlined in our Terms and Conditions to allow for full disclosure to our customers before beginning service. Based on the information provided through your review I was only able to locate an account that was initiated in April of 2016 matching your name. This account does not indicate that the customer ever reported a leak to the local office. If you wish to provide additional information so that we may investigate your situation please contact Customer Support at 1-800-263-7442.
After reading many good things about our local LP provider Campbell LP out of Shallotte, NC, I decided to call on Sept the 10th to get a quote to install a underground tank and establish service for my generator and gas logs. Unfortunately, you can no longer contact the local branch, everything is routed through and automated service, with some awful annoying music. Kim, a very pleasant woman, gave me a quote and scheduled two appointments for the following week. One on Monday Sept 14th for a site evaluation, and the other f... read more
Caveat Emptor! The Amerigas site when logging on tells me I must call the local office for information on placing an order. They scheduled an inspection and fill-up, with me having to be present, on 10-9-2020. This was a no show by Amerigas. Called them on the 10-11-2020, asking what happen, Wondering if the order was still valid, and was told by Marsha, she would look into it and would call back in an hour- she never never did! If Amerigas is upset that I engineered through out the property to lower the energy footprint , a... read more
Business response:
Mr. Bingham, we apologize for any inconvenience or miscommunication you have experienced while working with AmeriGas. If you have not obtained resolution on this matter I encourage you to contact Customer Support at (719) 547-4444. We value your feedback as we are continuously striving to improve the customer experience.
I started the process of getting service at my house 2 weeks ago. Site survey was completed and the tech told me if I called the office right away he could probably be back out that same day and deliver my tank and get me up and running. Almost a week later I can't even get a delivery scheduled. I'm told daily that someone will call me and have yet to receive a call. I call twice a day and no one can help. I have now moved in to the new home and have no heat, stove to cook with, or dryer to do laundry. Oh by the way it will ... read more
Business response:
Mr. Griffin, we apologize for the inconvenience you have experienced while attempting to setup an account with AmeriGas. We value your feedback as we are always striving to improve the customer experience. An email has been sent to contact information provided in an attempt to obtain resolution on this matter.
I also would leave less than a one start review if it were an option. I am trying to get propane service set up for my daughter in Morgantown WV and have been at this for over a month!! They don't return calls, I mysteriously get disconnected and they never call back, and I've had 4 no show/ no calls. Even their "escalation" department (that place you get sent when nobody else seems to want to do their jobs) doesn't seem concerned one bit about the lack of professionalism and I got disconnected from them as well. Their hold ... read more
Business response:
Ms. R*** we apologize for any inconvenience you have experienced throughout the process of setting up an account with AmeriGas. We appreciate and value your feedback as we are continuously striving to improve the customer experience.
Horrible customer service...especially given that when you call them, their outgoing message says their top priority is "customer service". I've been a paying customer ever since they bought the local propane company I used. Our tanks were running very low after the long weekend and I called a week ago for a delivery and was told I would have a delivery by the end of the week. When I called on Friday, they assured me I would get propane by the end of the day. It's now Monday afternoon and I'm waiting on their latest promised... read more
Business response:
Mr. Turnbaugh we do apologize for the inconvenience you have experienced with AmeriGas. We appreciate your feedback as we are always striving to improve the customer experience.
**HELP** - Amerigas will NOT remove their propane tank from my previous home, which I have already sold and settled on! The new homeowners are rightfully getting frustrated. They have been waiting two weeks now for Amerigas to remove their property (ie - propane tank) and Amerigas will not do anything. I have now spoken with Amerigas on 7 different occassions now. My phone calls to Amerigas began in mid-August (well in advance of my settlement) and up to and including today, September 10 2020. Three of those calls took place... read more
Business response:
After a review of your account it has been confirmed that tank removal was requested on 8/24/2020. This request was completed on 9/16/2020. We do apologize for any delay; however, tank removals are sometimes rescheduled if there are unexpected emergencies. Your account has been closed and is at a zero (0) balance.
WARNING! AmeriGas charges two fees when you close an account - $69.99 for dispatch fee to collect the propane tank and $149.99 fee for pumping propane out of tank, but they will NOT REFUND for unused propane in tank. I had a full tank. This is an illegal practice!
Business response:
We provide full disclosure around all of our charges and fees as well as our business practices within our Terms and Conditions, which customers are provided before beginning service with AmeriGas. Additionally, after a review of your account I have confirmed that while you were billed our standard removal fees you were also provided with a refund for the propane remaining in the tank as a courtesy based on your experience.
I shouldn't be required to leave a star because it isn't a true showing of my review. I'm not a customer, have never been a customer, and would NEVER be a customer. This company has been harassing me for over 3 years with offers to "swtich" to AmeriGas. Key word here is "switch". How in the world this company came to the realization that I EVEN had gas in my house is beyond me. Do you know something about my house that I don't??? I built my house in 1997. The house that I own, doesn't have gas. It's 100% electric. I have tri... read more
Business response:
We apologize for this inconvenience. Your information has been given to our marketing department and you will be removed from all future mailings immediately.
Frequently asked questions about Synergy Gas
How is Synergy Gas rated?
Synergy Gas has a 1.2 star rating with 701 reviews.
When is Synergy Gas open?
Synergy Gas is closed now. It will open on Monday at 8:00 a.m.
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