This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Subway
- Sandwiches
- Basingstoke
About this business
Location details
The Malls Shopping Centre, 3B Old Basing Mall, Basingstoke RG21 7AW, United Kingdom, Basingstoke, RG21 7AW, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:45 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 8:00 p.m. |
This place use to be really good and busy. Since the installation of 3 self service screens that you have to hit to make them work, it’s lost its way. The personal touch of choosing what you want has gone. Less staff, more profits for the fat cats. 2 people walked out frustrated over the self service while I was there. The bread rolls quality has drastically gone down hill, falling apart and very very dry compared to previous rolls a while ago. Such a shame as I liked coming here often, now it’s stressful even ordering, I do... read more
My partner and I went in on the 25/08/2025 and had a rather unpleasant experience. When she went to make herself a drink at the refillable drink machine, she had found that the nozzle had fallen into her drink. Then when we mentioned it to a member of staff, she took the cup, poured the contents out and did a quick rinse around the cup with the tap. I then asked politely if we could just have a replacement cup, as this is poor hygiene practice in a food establishment and we aren’t to know how clean that machine or nozzle act... read more
Got it delivered, packed very well and was probably the freshest and best looking sub I’ve ever had, the raspberry and white chocolate cookies are also very tasty.
Good quality food, and very helpful staff. Thank you to Anu for the great service!!
I visited Subway at Festival Place and had a disappointing experience. I ordered two subs, but both were served completely cold. When I politely asked the staff at the till if they could warm them up, the lady I spoke to was extremely rude and lacked basic customer service skills. There was no sense of professionalism or courtesy. I ended up taking the food home to heat it myself. Very dissatisfied with the service—definitely not what I expected from Subway. I waited there while it was being prepared and collected it the mom... read more
Frequently asked questions about Subway
How is Subway rated?
Subway has a 3.5 star rating with 187 reviews.
When is Subway open?
Subway is closed now. It will open at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com