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Strongsville Dodge

3.9

About this business

Location details

15303 Royalton Rd, Strongsville, OH, 44136, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.9215 reviews
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Hannah O'Keefe's profile image
Hannah O'Keefe 
5 years ago

My husband and I walked into to serpentini and had to ask for assistance as several of the salesman watched football on their computers. Once we finally received assistance we were then told our only option was to purchase my lease... then 25 mins later told we could then purchase a trax. We left to review our options. The next day my husband and I were called separately and told 4 different numbers between the two of us of what it would cost to purchase this trax. A car we did not want. We went to another dealership, and we... read more

Tenisha Windham's profile image
Tenisha Windham 
6 years ago

My salesman Tim was awesome and also the other staff was friendly they will work with you to get you at the payment you need and will not stop until they do I recommend Serpentini in Strongsville!!!! 

Nonn Mackin's profile image
Nonn Mackin 
6 years ago

Terrible customer service. Especially the used car general manager Rudy. Don’t take their word on anything. Check out my experience with them on my Facebook page. Nonn Mackin. The video will blow you away how disrespectful they treat people that just bought a car. The video will be up by August 22, 2019 

Sammy Furniture's profile image
Sammy Furniture 
6 years ago

I sent all documents a month ago and they never called back and I called them they said we will call you in a couple days it’s been over a month 

Shari O'Connor's profile image
Shari O'Connor 
recommend  Recommended
6 years ago

Highly recommend coming to this dealership! Excellent service, outstanding staff, went above and beyond for us, and we left with exactly what we wanted! A fabulous new car! 

Denise Clark's profile image
Denise Clark 
recommend  Recommended
6 years ago

I had a wonderful experience at Serpentini Chevrolet!! Tim Wolfe helped me find the most awesome suv! I love my Equinox!! Tim was patient, informative and knew a lot about Chevrolet’s! I would recommend Serpentini Chevrolet, it has a beautiful showroom, gorgeous cars and a staff willing to make the car buying experience as smooth as possible. I will definitely buy my next car from Serpentini for my daughter when she is 16!! 

Pam Celinski's profile image
Pam Celinski 
6 years ago

I bought a used car from Serpentini Strongsville and it seems that there was not full disclosure about the condition of the car. The car has low mileage and I am going to their service department for the third time in a month for an engine light that they can't seem to fix. Service staff was rude to me and didn't seem to care about all of the problems I've had with the car and their inability to fix the car. The car is a few years old with only 26,000 miles on it. I would never recommend this dealership. 

Kathleen Moffitt's profile image
Kathleen Moffitt 
recommend  Recommended
6 years ago

They have been amazing. I have complete confidence in the work they do and in a timely manner. Also nice when you are remembered from your last visit. 

Dale Innocenti's profile image
Dale Innocenti 
recommend  Recommended
6 years ago

Good service department. They are efficient and polite. 

Frequently asked questions about Strongsville Dodge

How is Strongsville Dodge rated?

Strongsville Dodge has a 3.9 star rating with 215 reviews. 

When is Strongsville Dodge open?

Strongsville Dodge is open now. It will close at 6:00 p.m.  

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