Straight Ahead Beauty

Tonya F 

on BBB

2 years ago

I was at the bowling green ky mall. Got lured into this product. It’s not the same flat iron they use on your hair to demonstrate.. I came home used the one I bought and could tell it’s not the same flat iron. Don’t waste your money.. My advice keep walking.They should not be allowed to sell inside the mall. 

Jessica O 

on BBB

2 years ago

Beware of kiosk at the Braintree Mall. The guy seems very nice but extremely pushy. The product they use on your hair is NOT the product they’re selling. The flat iron used on my hair was completely different than what I bought but you can’t tell at first site as they look very similar. The flat iron was demonstrated as the outside doesn’t get hot, can’t burn you or your hair, won’t leave dents in hair, curls that last ect… the flat iron I got gets extremely hot on the outside so not good for kids, hair doesn’t glide through... read more

serge p 

on BBB

2 years ago

Stay away from them they sell material that do not work new out of box no refund no exchange even with written warranty 

Mary F 

on BBB

2 years ago

Straight Away Beauty is a horrible company. The worst customer service that I have ever experienced. The product I purchased did not work and they would not let me return it. Stay away from this company! 

Janette S 

on BBB

2 years ago

**** and I wish I read reviews before I got suckered in. They show you a steam iron that works great at the kiosk then try to offer you deals lowering the price little by little and sell you an iron that is not what they demonstrated. I specifically asked the girl at the Rockingham Mall in Salem NH if the iron she was selling me was the same iron used in her demonstration and she said yes. It was not. She sold me a ceramic iron and not the steamer iron. Bait and switch. It is cheap and not worth the price you pay. So disgust... read more

Ashlee E 

on BBB

2 years ago

SCAM! I went to opry mills mall in Nashville and The sales lady was very pushy and pulled me over to the kiosk to show me a straightener that was actually amazing and I was very weary about spending $170 on it as I am a single mom and sometimes barely making it by but I never get anything for myself and I was talking to her about that and after that she was really talking me into it and threw in tons of free stuff and I eventually spent the money on it since it had a lifetime warranty. I was so happy to have something that m... read more

Nuria G 

on BBB

2 years ago

I purchased this item at Dolphin Mall in Miami , Florida . I was lured to their kiosk and they did my hair leaving it straight with curls on the bottom . Little did I know what I bought is not the same as the one they used . They sold me a plastic one that looks just like it but it does not feel or work the same.I visited other outlets with the same item and have confirmed it is a scam. I would like my money back but it has been impossible to reach them. Very dissatisfied with this plastic hot brush I have in my possession . 

Andrea T 

on BBB

2 years ago

Terrible product. Not what they demonstrated at the kiosk. Not told about no returns until after purchase. Total ripoff. 

Kaitlyn S 

on BBB

2 years ago

So me and my friend went to Lenox mall in Atlanta the other day to window shop and when we were walking we were grabbed by the owner and he started his sale speech. I didn’t mind I wanted to know. Well he starts complimenting us; until I tell him I don’t have the funds. He then starts to insult my hair and said “ it smells like a rotisserie chicken and if my boyfriend leaves that’s why” he also started commenting on my dead ends because it was the iron I was using at home( I just need a hair cut….). I was making eye contact ... read more