Straight Ahead Beauty

Candice T 

on BBB

3 years ago

On November 14th, I was approached by a sales representative from a Straight Ahead Beauty kiosk at the South Shore Plaza in Braintree l, MA. I got a bundle for $414.38 that included the purchase of a warranty. When I tried to register for the warranty on the website it said it did not honor my purchase because it wasn’t order directly online. Also, the sales rep tried to sell me the straightener as a steam stone straightener when it’s a just a regular straightener. It did not work the same as the straightener used by the rep... read more

Heather S 

on BBB

3 years ago

"Straight Ahead" doesn't even deserve 1 star I had the same experience as the others on here. Me & my daughter were at the Knoxville Center Mall in TN & the woman there straightened my daughter's hair with a steam straightener & made some curls & her hair looked great. The woman kept lowering the price because I really wasn't wanting to buy a $100 straightener. Finally I gave in & bought it only to get home & this is not a steam straightner it's a regular flat iron & not even close to what was used on her hair at the mall. S... read more

Brittany P. 

on BBB

3 years ago

They do not give you the same product they use for the demonstration! Im so upset and just want me money back 

CARA S 

on BBB

3 years ago

Hello, my family recently attended kids fest where we purchased two hair straighteners for our daughter. I have concerns that after using there device at home its most definitely not the same quality as the one used as the demo. Upon researching this company I found that this is a known scammer company. Please be advised for they are selling these for 400+ and do not work. See the following 

Kara E 

on BBB

3 years ago

absolute scam. Cant believe i was persuaded to buy this because the sales lady lowered the price. the product does not work like the ******* am so dissatisfied; i am infuriated that i fell into the trap. i will NEVER EVER buy products from this brain again 

Leslie W. 

on BBB

3 years ago

Same as others. My daughter was so excited to find something that could tame her hair without damage.Imagine her hurt when she learned that she was ripped off. The products are no better than other ceramic irons and it doesnt work like what they used in the mall. 

Lilibeth N 

on BBB

3 years ago

I was in parkway mall today for an interview and I was stopped by this boot by ******. She sold me a flat iron that was a scam. She straightened my hair in that mall and it was so silky and soft and straightened in one swipe. She also curls it. I bought two of these one for my mom for Christmas and these irons are not what they advertised. This is false advertisement. I want a full refund or the real product shipped to me!!nnn 

Amber H. 

on BBB

3 years ago

The product does nothing like it was demonstrated to do!! I was at the flea market on vacation and a woman sold it to me and me mother after she kept lowering the price and finally my mom and I agreed to split the price because it was still to much. Once we got home and started using it. It does nothing different then a normal straighter. That is all it is an over priced straightener!!!!! 

Kristen M 

on BBB

3 years ago

I went into the ************** where I was approached by one of the employees for this buisness and they sat me down in the chair and she was going on and on about how amazing the product was even tested it out on my own hair and I was amazed with the product until I got home and it did not work the same as the one the woman used on my hair at the kiosk. There was no steam and my hair did not get curly or straight for that matter. HIGHLY unimpressed with this product and especially with the price! $265 for the bundle box is ... read more