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Stonegate Apartments
- Apartments
- Stafford, VA
About this business
Location details
20 Stonegate Pl, Stafford, VA, 22554, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Verified Renter Our tubs aren’t sealed correctly and will literally not get clean looking no matter what. Everything else is fine but we told them and they told us to “use mold and mildew spray “ when that’s not the issue.
Business response:
Hello Princess, your satisfaction is important to us, so we appreciate your review. We work hard to provide our residents with well-maintained homes, so we are sorry if your experience has not reflected this. We would like to get a member of our team to alleviate your concerns, so please give us a call or stop by our office for a chat. Thank you!
Verified Renter as my very first apartment, im in love. this place truly feels like home & I’ve already made some amazing memories in this place so far! It is so beautiful!
Business response:
What a wonderful validation of our team's hard work! Thank you for sharing your satisfaction.
Verified Renter The staff is always so sweet and kind. Neighbors are also nice. Maintenance is always on top of things when they are needed. Zero complaints!
Business response:
Our team works hard to provide an outstanding experience for our residents, and it is wonderful to see that you are satisfied with our efforts! Thank you.
Verified Renter Very safe place to live with your family Everything well kept Clean trash areas Clean Kid have nice place to play and safe All neighbors nice and understanding
Business response:
We are delighted to see your outstanding review. Our team loves providing an exceptional experience to our residents.
Verified Renter Fast maintenance, nice area, good neighbors. Convenient to shopping, libraries, and places to eat. I still would love hotter water, but minor issue. No big complaints from me
Business response:
We strive to provide a true haven for our residents to enjoy. Thank you for recognizing our efforts with your outstanding rating!
Verified Renter I loved it a lot, from the beginning that one was going to apply for the apartments because the people in the offices are very nice people, I highly recommend these apartments
Business response:
We are truly honored that you hold our community in such high esteem! Thank you for letting us know.
Verified Renter This apartment complex is Decent. The rent a bit high. But for the most part is quiet. Wish management would replace fix that needs to be replaced instead of mixing 5/6 times same problem. They have upgraded apartments but just the Kitchen area not much . I moved is old and dirty need to be replaced with other stuff but they say they can’t ..
Business response:
Nilda, we appreciate that you shared your feedback on our peaceful community. Our team regrets if your satisfaction with your apartment home has decreased over time. We welcome you to call or stop by our office to speak with us directly about your concerns. Thank you.
Verified Renter Its ok the walls could be thicker hear all the people stomping around and talking outside and parking is tight my car has so many dings and scratches from people hitting it
Business response:
Mary, we are happy to learn of your generally favorable experience. It is of the utmost importance to our team that you have a seamless parking experience, so we would like to speak with you. Can you stop by our office or give us a call for a chat? Thank you!
Verified Renter Glad to be a part of the community! Staff is very accommodating, glad maintenance put salt on the parking spots when the snow storm hit. They never fail to follow through when we need them.
Business response:
We are humbled by your praise, as our care and concern for our residents takes priority over all else. Thank you!
Frequently asked questions about Stonegate Apartments
How is Stonegate Apartments rated?
Stonegate Apartments has a 4.3 star rating with 272 reviews.
When is Stonegate Apartments open?
Stonegate Apartments is closed now. It will open on Tuesday at 9:00 a.m.
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