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Sterling McCall Lexus Certified Pre-Owned

4.6

About this business

Specialties Welcome to Sterling McCall Lexus in Houston, Texas - Serving Sugar Land, Richmond, Missouri City, Stafford, and Pecan Grove Lexus: The Pursuit of Perfection Starts at our Core. We will treat each customer as we would a guest in our home. From unparalleled customer service to world-class quality, we implement our high standards every day to meet your exacting expectations as customers by selling the finest new and used Lexus cars ever built. As a certified Lexus dealer, we go above and beyond to implement our expe... read more

Location details

10235 Southwest Freeway, Houston, TX, 77074, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:30 p.m.
Tue8:30 a.m. to 7:30 p.m.
Wed8:30 a.m. to 7:30 p.m.
Thu8:30 a.m. to 7:30 p.m.
Fri8:30 a.m. to 7:30 p.m.
Sat8:30 a.m. to 7:30 p.m.
SunClosed
4.67,804 reviews
Select a rating
Jana Garza's profile image
Jana Garza 
4 years ago

They didn’t give me a due credit they had promised at the time of purchase. Later a manager was bribing to give me the credit if I gave 10-star- ratings. Yea right!!! And don’t buy a GX 460 unless it’s to help through a flood or going over a bump—- it’s so tech deprived. 

Kelly Currell's profile image
Kelly Currell 
recommend  Recommended
4 years ago

Honest service that easily accommodated my schedule. 

Business response:

Thank you for your kind words! We are thrilled that you had a pleasant service visit! 

Mea Mendoza's profile image
Mea Mendoza 
recommend  Recommended
4 years ago

Overall good customer service and efficient staff. 

Business response:

Thank you for being our customer, we appreciate your kind words! 

Rolly De Meza's profile image
Rolly De Meza 
recommend  Recommended
4 years ago

Overall customer service, lobby and shop cleanliness and orderliness. Staff readiness to attend to customer needs. 

Business response:

Thank you, Rolly, for your kind words! We thank you for your business and look forward to your next visit! 

Cozettee Thomas's profile image
Cozettee Thomas 
recommend  Recommended
4 years ago

I really appreciate Mike’s assistance and honesty. I went to a local place for an inspection prior. They told me they couldn’t pass me without changing my breaks that were in bad shape. Ironically, they specialized in breaks. Since it was last minute, I allowed them to change the front pads but not the back and stated I would go to the dealership. Mike mentioned I could use a brake fluid change is all, but it wasn’t a must and neither were the break changes needed. He explained the details. Again, I appreciated this honesty. 

Business response:

Thank you, Cozettee, for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit! 

Vicki Pakebusch Petru's profile image
Vicki Pakebusch Petru 
recommend  Recommended
4 years ago

Great service, went above and beyond to accommodate me with service. 

Business response:

Thank you for the review, Vicki! We are very happy to hear that our team treated you well and was able to help you with your service visit. 

Don Painter's profile image
Don Painter 
recommend  Recommended
4 years ago

Both service and sales have always gone the extra miles for me. 

Business response:

Thank you for being our customer, we appreciate your kind words! 

AaronChi Le's profile image
AaronChi Le 
recommend  Recommended
4 years ago

Great Communications and Services. It’s worth every penny driving 8 hours long from Alabama to get these great deal and great service from Steve W. & Gerald C. two thumps up for Sterling McCall Lexus. 

Business response:

Thank you, Aaron, for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit! 

Chichi Le's profile image
Chichi Le 
4 years ago

My back seat door got a small scratch I’m not happy about it. But I know even I complain , they’re probably not even take the responsibility for it. 

Frequently asked questions about Sterling McCall Lexus Certified Pre-Owned

How is Sterling McCall Lexus Certified Pre-Owned rated?

Sterling McCall Lexus Certified Pre-Owned has a 4.6 star rating with 7,804 reviews. 

When is Sterling McCall Lexus Certified Pre-Owned open?

Sterling McCall Lexus Certified Pre-Owned is closed now. It will open on Monday at 8:30 a.m. 

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