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Sterling McCall Lexus Certified Pre-Owned
- Used Car Dealers
- Houston, TX
About this business
Specialties Welcome to Sterling McCall Lexus in Houston, Texas - Serving Sugar Land, Richmond, Missouri City, Stafford, and Pecan Grove Lexus: The Pursuit of Perfection Starts at our Core. We will treat each customer as we would a guest in our home. From unparalleled customer service to world-class quality, we implement our high standards every day to meet your exacting expectations as customers by selling the finest new and used Lexus cars ever built. As a certified Lexus dealer, we go above and beyond to implement our expe... read more
Location details
10235 Southwest Freeway, Houston, TX, 77074, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:30 p.m. | |
| Tue | 8:30 a.m. to 7:30 p.m. | |
| Wed | 8:30 a.m. to 7:30 p.m. | |
| Thu | 8:30 a.m. to 7:30 p.m. | |
| Fri | 8:30 a.m. to 7:30 p.m. | |
| Sat | 8:30 a.m. to 7:30 p.m. | |
| Sun | Closed |
RecommendedMy advisor was extremely nice, polite and professional. Texted me the progress twice and finished the job in time. Special recognition goes to Christene. Well done.
Business response:
Thank you for your kind words for our staff, we appreciate it!
Everything they have good service in parts and service
Business response:
Thank you for your kind words! We are thrilled that you had a pleasant service visit!
Lazy salespeople and lazy finance department. Would not purchase from them.
Business response:
Thank you for sharing your comments. I apologize that you are unhappy with our sales and finance department. I would like to get more information about your experience but I am unable to locate your records. Please contact me at 713-995-2410 and I will do my best to resolve the issue. Mylinh Tran-Salazar New Car Director
I’ve been coming for over 5 years. I always enjoy the facility. I learn about my vehicle more on what it can do and what it needs. Every associate I talked to are helpful and knowledgeable. Also, all the services I received are excellent and every time I leave, I feel comfortable that the job that was done and recommended were at the best possible necessity and interest. Thanks again to Randy, this time.
Business response:
Thank you, Jerry, for your kind words! We thank you for your continued business and look forward to your next visit!
I Was received professionally.
Business response:
Thank you for being our customer, we appreciate your kind words!
Expensive, wrong diagnosis
Business response:
Thank you for sharing your comments. I apologize that you are unhappy about your service experience. I would like to review the diagnosis and pricing with you but I am unable to locate service records. Please contact me at 713-995-2621 and I will do my best to resolve the issue. Larry Miller Service Director lmiller@smlexus.com
Marlin is always just on point informing and friendly I will not go anywhere except where Marlin is able to help me with my Lexus!!
Business response:
Thank you for your kind words for our staff, we appreciate it!
I took my new RX 350 I today for 5,000 mile service and received Excellent service
Business response:
Thank you for your kind words! We are thrilled that you had a pleasant service visit!
She never checked on me nor replied to my texts. She dumped the invoice with the cashier. Very poor customer service.
Frequently asked questions about Sterling McCall Lexus Certified Pre-Owned
How is Sterling McCall Lexus Certified Pre-Owned rated?
Sterling McCall Lexus Certified Pre-Owned has a 4.6 star rating with 7,804 reviews.
When is Sterling McCall Lexus Certified Pre-Owned open?
Sterling McCall Lexus Certified Pre-Owned is closed now. It will open on Monday at 8:30 a.m.
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