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Sterling McCall Lexus Certified Pre-Owned

4.6

About this business

Specialties Welcome to Sterling McCall Lexus in Houston, Texas - Serving Sugar Land, Richmond, Missouri City, Stafford, and Pecan Grove Lexus: The Pursuit of Perfection Starts at our Core. We will treat each customer as we would a guest in our home. From unparalleled customer service to world-class quality, we implement our high standards every day to meet your exacting expectations as customers by selling the finest new and used Lexus cars ever built. As a certified Lexus dealer, we go above and beyond to implement our expe... read more

Location details

10235 Southwest Freeway, Houston, TX, 77074, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:30 p.m.
Tue8:30 a.m. to 7:30 p.m.
Wed8:30 a.m. to 7:30 p.m.
Thu8:30 a.m. to 7:30 p.m.
Fri8:30 a.m. to 7:30 p.m.
Sat8:30 a.m. to 7:30 p.m.
SunClosed
4.67,804 reviews
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Rachele Vincent's profile image
Rachele Vincent 
recommend  Recommended
4 years ago

Quick and easy! Excellent service. Everything seems to run like clockwork! 

Business response:

Hi Rachele, thank you for being our customer, we appreciate your kind words! 

Sheri Barrett's profile image
Sheri Barrett 
4 years ago

This is second time I’ve had my car serviced at this location, every time the “ forget” to wash my car. Everyone else’s car is shining mine is still looking like it did when I brought it there. Yesterday when I picked my car up it smelled like cigarettes, I don’t even smoke!!! 

Business response:

Thank you for sharing your comments. I apologize that you are unhappy with our service department. Our car wash service was suspended for several months following the start of the COVID-19 pandemic. We have resumed exterior car washes but unfortunately, the city of Houston was performing a water main repair yesterday and the water supply to our facility was cut off for several hours preventing the washing of vehicles. Please contact me at your convenience and I will be happy to arrange a complimentary exterior wash. Larry Mi... read more

Alfie Agpawa's profile image
Alfie Agpawa 
4 years ago

Very bad service they make an agreement of 3 months not paying but after a month they told us to start paying.... liarssss 

Business response:

Thank you for sharing your comments. I apologize for any confusion surrounding our service repair financing options. Our service repair financing options offer 90-day interest-free loans but a minimum monthly payment is required. Please contact me at 713-995-2621 and I will be happy to review the terms of the agreement. Larry Miller Service Director 

Riad Aldana's profile image
Riad Aldana 
recommend  Recommended
4 years ago

Service is extremely good 

Business response:

Thank you for being our customer, we appreciate your kind words! 

Molly Jones's profile image
Molly Jones 
recommend  Recommended
4 years ago

Prompt, polite, and on time with a clean car wash ! What more can you ask!! 

Business response:

Thank you for being our customer, we appreciate your kind words! 

Reyna Palacios's profile image
Reyna Palacios 
recommend  Recommended
4 years ago

Atienden muy bien son muy amables con los clientes y hacen buen travajo 

Business response:

Gracias por las palabras tan positivas. 

Kristie Oanh's profile image
Kristie Oanh 
recommend  Recommended
4 years ago

I stay with Lexus because the service I receive from Matt Torres. His service is second to none! He’s always so professional, helpful, & patient with me. 

Michelle Garrison Mason's profile image
Michelle Garrison Mason 
recommend  Recommended
4 years ago

Always top of the line service! 

Business response:

Thank you for being our customer, we appreciate your kind words! 

Suzie Platt Kornblit's profile image
Suzie Platt Kornblit 
recommend  Recommended
4 years ago

Service is very professional. Space is really well arranged to accommodate Covid-19 issues. 15,000 mile check up was made easy by Matt Torres as my service rep. Thanks Matt 

Business response:

Thank you for your kind words! We are thrilled that you had a pleasant service visit! 

Frequently asked questions about Sterling McCall Lexus Certified Pre-Owned

How is Sterling McCall Lexus Certified Pre-Owned rated?

Sterling McCall Lexus Certified Pre-Owned has a 4.6 star rating with 7,804 reviews. 

When is Sterling McCall Lexus Certified Pre-Owned open?

Sterling McCall Lexus Certified Pre-Owned is closed now. It will open tomorrow at 8:30 a.m. 

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