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Sterling McCall Acura
- Car Dealers
- Houston, TX
About this business
Location details
10455 Southwest Fwy, Houston, TX, 77074, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
RecommendedI have to give my compliments to the Service team at Karen Radley Acura. In particular my associate Torrence and Patrick the manager. They both went out of their way to ensure that my wheels and tires were installed properly. I want to thank them for their professionalism and stellar customer service.
Business response:
Great to hear!! Glad the team was able to meet your expectations! We truly appreciate your business.
Recommendedexcellent customer service.
Business response:
Hello Lynn Zarcaro, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!
RecommendedThis was my first trip to Hendrick and I was very impressed. Professional, friendly and through people. Clinton Harrison was my service advisor and he was outstanding. He kept me updated all along the way on how my car was progressing. I will be back. Steve Meisinger
Business response:
Steve Meisinger, we are so happy to read such a great review about Clinton and Hendrick Acura Southpoint! We hope we can be of service to you again in the future. Feel free to reach out to us if you need anything. Have a wonderful day.
RecommendedExcellent customer service! Scott was friendly any helpful and a pleasure to work with. Detailing was the best I have ever had from a dealership. Very pleased.
Business response:
Shanan, so glad to hear that you are so pleased with your recent service visit. Thank you for your business and for sharing your feedback.
RecommendedKathy in the service department was awesome I would recommend her for anyone she will take good care of your Vehicle and her customer service is outstanding. Kathy turned a bad situation into the one of the best customer service I have had in a long time... Thank you Kathy
Business response:
Martinis - we are just thrilled to hear that Cathy took excellent care of you and that she was able to turn a bad situation around. We appreciate you being our customer!
awful service in the service dept. over charge on labor 125.00 to diagnosis issue non refundable so when they tell you it will cost 769.00 but then when you go to pay for it, they charge you 45.00 just to pay the bill. very shady way of doing busy.
RecommendedStellar service. The service advisor went above and beyond to help me deal with an ”inherited” Acura from Austin.
Business response:
Thank you for the review, Lisa! We are very happy to hear that our team treated you well and was able to help you with your service visit.
RecommendedGreat customer service. The staff is very friendly and knowledgeable.
Business response:
Thank you for your kind words, Sameerah! We're happy to hear that you had a great experience with our team.
I should have read the service reviews of this place before going there. After clearly communicating what i needed done on my car with the guy who attended to me, he ended up including all the recommended fixes on my bill. I was shocked because I had a discussion with him about how little I wanted to spend on the car and how I had no time to wait long. After patiently waiting an hour thirty minutes for what I thought was an oil change, I went to the same guy with whom I talked to about my oil change and he had changed the st... read more
Frequently asked questions about Sterling McCall Acura
How is Sterling McCall Acura rated?
Sterling McCall Acura has a 4.6 star rating with 5,890 reviews.
When is Sterling McCall Acura open?
Sterling McCall Acura is closed now. It will open at 9:00 a.m.
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