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10455 Southwest Fwy, Houston, TX, 77074, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Mark B was great to work with. Very helpful and knowledgeable and Patient with me. Thank you for providing excellent customer service
Business response:
Constance Jackson Mack, we are glad we could help! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
We just leased our 4th Acura at Hendrick! Acura! We can’t say enough good things about Cam Sabido. He has been our salesperson for all 4 leases and has always provided exceptional service. We look forward to working with him and Hendrick Acura in the future.
Business response:
Shaye Hobart, we are so pleased you enjoyed your visit to Hendrick Acura! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
I purchased a 2016 Certified Preowned TLX and Giovanna was helpful in reviewing the 2 vehicles features and options as well as helping me stay within a very narrow price point. He made sure that I could purchase the car with reasonable insurance for my budget. He was able to assist me with returning my rental car and went above and beyond without being overly pushy or aggressive and I was able to leave with a car that I felt comfortable in mileage wise, price point with the warranty that I was seeking, and trim line. Highly ... read more
Business response:
Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!
I have been a customer update white for the past 10 years. The service I have received has always been exceptional. Scott is a valuable asset to the dealership.
I’m now on my 5th Acura, and this experience was BY FAR the BEST! Jeremiah Amato is an amazing asset to the Acura Baton Rouge team! After an absolutely unspeakable experience at Walker Acura in New Orleans, this renewed mine and my husband’s faith in both the Acura brand and dealerships in general. Jeremiah was patient, attentive, and understanding, and we could not have asked for better! Trust me when I tell you, you will not have a better experience anywhere else!
Business response:
Morgan, thank you for taking the time to write us a review. We are glad Jeremiah was able to make your Acura purchase experience enjoyable. Thank you for choosing Acura of Baton Rouge we look forward to seeing you at your routine maintenance visits.
Update: I was able to speak with the General Manager, he listened to all of my concerns which goes a long way when it comes to customer service. Additionally, he reached out to the Falls Church location to transfer my case and to complete my detailing service. The GM, Jose Cabrera's attention to my concerns reminded me why I was initially happy with Karen Radley. Horrible Service Department! The service manager Patrick Costello does not know how to read an oil dipstick. My car has ~ 70K miles and is burning oil at a rate jus... read more
Friendly staff, speedy service, knowledgeable about their cars. Very helpful. Clean environment. Covid mindful.
Very knowledgeable sale person Spiro, nice job. Great experience with trade in and purchase a new MDX 2020. Thank you guys!
Excellent service. Explained the service provided and completed the service quickly.
Business response:
Thank you for sharing your positive experience! We appreciate your business.
Sterling McCall Acura has a 4.6 star rating with 5,890 reviews.
Sterling McCall Acura is closed now. It will open tomorrow at 9:00 a.m.
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